Stop the Blame Cycle: 3 Steps to Process Improvement

Recurring problems demand a shift in focus. In this final rapid-fire episode, Dr. Janet Pilcher shares three essential steps to move away from blame and toward process improvement. Learn what it takes to reframe discussions, conduct a system audit, and hardwire new, standardized processes for better performance and desired outcomes. Recommended Resources: Empower Your Team by Embracing Accountability, Achieve Operational Efficiency with Process Improvement, Process Improvement Tool: Sto...