Episodebeskrivelse
We continue All about AFSPA April with a deep dive into claims. Last year, the Foreign Service Benefit Plan processed more than 2.28 million claims from members all around the world. These included more than half a million overseas claims and thousands of massage therapy claims. If you've ever wondered how we do it, this episode is for you. Kelli Rath from Aetna walks us through the processes, challenges, and successes of processing claims from our unique, worldwide membership. For mor...