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How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.
Episode
50 episode terbaru dari 349
- 349: Efficient vs. Effective · 16 mntIn this episode of As the Drum Turns, Jeff & Lora recap the New York City Marathon and discuss how being effective is better than simply being efficient.
- 348: Malicious Compliance · 22 mntIn this episode of As the Drum Turns, Jeff & Lora discuss how leaders balance direction, autonomy, and common sense instead of blindly following orders.
- 347: Service at the Quarry · 11 mntIn this episode of As The Drum Turns, we hear from Mike & Ryan Hollingshead about service on the aggregate side of our business and how everyone is involved in the customer…
- 346: The Standard You Create · 16 mntIn this episode of As the Drum Turns, Jeff & Lora discuss Nick Saban's docuseries and how we create the standard for our own greatness by doing better than we did yesterday.
- 345: The French Fry Decision · 17 mntIn this episode of As the Drum Turns, Jeff & Tim discuss Lee Cochrill's french fry decision-making process and how getting everyone involved in a decision is a force multiplier…
- 344: Defensiveness Epidemic · 17 mntIn this episode of As the Drum Turns, Jeff & Lora discuss how reacting defensively during criticism limits improvement and how receiving feedback with candor helps us grow.
- 343: Treat It, Cut It, or Spread It · 18 mntIn this episode of As the Drum Turns, Jeff & Lora discuss three ways to handle negative company culture and how treating it like cancer can keep our company healthy.
- 342: What Defines Culture? · 20 mntIn this episode of As the Drum Turns, Jeff & Lora discuss what defines our culture and how tolerating negative behavior weakens our team.
- 341: Learning from Failure · 15 mntIn this episode of As the Drum Turns, Jeff & Lora are joined by Ryan Hollingshead to discuss how learning from failure continues to shape our business.
- 340: How You Think Is How You'll Live · 14 mntIn this episode of As the Drum Turns, Jeff & Lora discuss how the way we think will influence our reality and how a positive mindset can change the way we work and live.
- 339: See, Serve, Send · 17 mntIn this episode of As the Drum Turns, Jeff & Lora discuss the three steps in acquiring and retaining customers, and the value of a cold Sam's cola and pouring on grade.
- 338: The Details Matter · 19 mntIn this episode of As the Drum Turns, Jeff & Lora discuss SRM's partnership with the Denver Broncos and how the small details make a big difference when we focus on doing the…
- 337: Waffle House · 20 mntIn this episode of As the Drum Turns, Jeff & Lora discuss Cracker Barrel, Waffle House, and how changing core competencies can backfire.
- 336: Our Piece of the Pie · 19 mntIn this episode of As the Drum Turns, Jeff & Lora discuss how the marketplace adopts innovation and the value of earning our piece of the pie instead of chasing the entire market.
- 335: Systems for Success · 19 mntIn this episode of As the Drum Turns, Jeff & Lora cover Miles the mascot, travel in Central Florida, and how SRM has implemented systems to scale our business.
- 334: One Brick at a Time · 23 mntIn this episode of As the Drum Turns, Jeff and Lora discuss SRM’s partnership with Vanderbilt and the process of building a culture that lasts– one brick at a time.
- 333: Energy & Persistence · 14 mntIn this episode of As the Drum Turns, Jeff & Lora recap the acquisition of Troy Ready Mix and discuss how energy and persistence are the roots of success.
- 332: Broken Goggles · 20 mntIn this episode of As the Drum Turns, Jeff & Lora discuss Michael Phelps’ broken goggles plan, Kobe Bryant’s practice routine, and how we can adapt and overcome difficult…
- 331: Knocking Three Times · 22 mntIn this episode of As the Drum Turns, Lora tests Jeff's patriotic song knowledge, then they discuss what it looks like for our team members to take a cradle-to-grave approach to…
- 330: The Customer Focus with Bryan Gagnier · 16 mntIn this episode of As the Drum Turns, Lora is joined by Bryan Gagnier, our Chief Sales Officer, to offer his insights into the development of our sales team and how every team…
- 329: Got To vs. Get To · 16 mntIn this episode of As the Drum Turns, Jeff & Tim discuss how changing your mindset from "got to" to "get to" will change your life and our company.
- 328: Get in the Pool · 21 mntIn this episode of As the Drum Turns, Jeff & Lora discuss what it means for us to be a company built on Christian values and how relentless consistency builds champions.
- 327: One SRM · 22 mntIn this episode of As the Drum Turns, Jeff & Lora begin developing a vision for a fully unified SRM, and how everyone plays a part in serving both internal and external customers.
- 326: 4am Jump Shots · 20 mntIn this episode of As the Drum Turns, Jeff & Lora dive into Tim Grover's Winning, the mindset behind the 4am jump shot, and the work nobody sees that separates good from great.
- 325: Brisket & Barrels · 18 mntIn this episode of As the Drum Turns, Jeff & Lora cover a BBQ-fueled trip to Central Texas and what rising diesel prices mean for the company and the economy.
- 324: Stuck on a Man Lift · 25 mntIn this episode of As the Drum Turns, Jeff & Lora are joined by TZ to celebrate his retirement by reminiscing on the many memorable stories from the last 39 years.
- 323: Investing in People · 19 mntIn this episode of As the Drum Turns, Jeff and Lora discuss how SRM is investing in its people through stronger training, clearer career paths, and new opportunities for growth.
- 322: Lead in the Grey · 17 mntIn this episode of As the Drum Turns, Jeff and Tim continue discussing the feedback from the Great Place To Work survey by covering management quality and fairness at SRM.
- 321: Reset and Recharge · 19 mntIn this episode of As the Drum Turns, Jeff & Lora discuss the next topic from our Great Place To Work survey results: PTO & vacation time. They also recap Jeff’s recent trip to…
- 320: Consistently Inconsistent · 16 mntIn this episode of As the Drum Turns, Jeff & Lora discuss the next topic from our Great Place To Work survey results: work-life balance & scheduling predictability.
- 319: Fair Pay, Stability, & Feeling Valued · 27 mntIn this episode of As the Drum Turns, Jeff & Lora announce the opening of a new cement terminal in Texas and tackle the topic of pay and income stability.
- 318: Great Place to Work · 21 mntIn this episode of As the Drum Turns, Jeff & Lora begin discussing SRM's recent Great Place To Work certification and what the results of the survey tell us about our company's…
- 317: Pick Up the Phone · 17 mntIn this episode of As the Drum Turns, Lora is joined by Mike Hollingshead and Tim Langelier to discuss what good service means for our cement and aggregate divisions and the…
- 316: Exceeding Expectations · 17 mntOn this episode of As the Drum Turns, Jeff and Lora discuss the team’s commitment to constant improvement, always looking for ways to refine operations and better support the…
- 315: Reinvent Yourself Regularly · 20 mntIn this episode of As the Drum Turns, Jeff & Tim cover the fourth and final service principle from The Fred Factor by Mark Sanborn and discuss the act of gradual improvement.
- 314: Continually Creating Value · 17 mntIn this episode of As the Drum Turns, Jeff & Tim cover the third service principle from The Fred Factor by Mark Sanborn and discuss how we can create value in everyday…
- 313: Success is Built on Relationships · 21 mntIn this episode of As the Drum Turns, Jeff & Lora continue covering The Fred Factor by Mark Sanborn and discuss the importance of relationships with customers and how it is…
- 312: Everyone Makes a Difference · 25 mntIn this episode of As the Drum Turns, Jeff & Lora begin covering The Fred Factor by Mark Sanborn and how everyone at SRM– from operators and dispatchers to mechanics and loader…
- 311: Root Cause Analysis · 20 mntIn this episode of As the Drum Turns, Jeff & Lora recap the 2026 Leadership Conference in Nashville, Tennessee, discuss this year's main focus of SERVICE and how we reach the…
- 310: Pick Something, Fix Something · 18 mntIn this episode of As the Drum Turns, Jeff & Lora discuss the excitement of SRM's upcoming leadership conference, provide their Super Bowl predictions, and cover the great…
- 309: Hire Them Right, Train Them Right, Treat Them Right · 14 mntIn this episode of As the Drum Turns, Jeff & Lora discuss new developments in our training program and how consistency in the way we hire, train, and retain is crucial for…
- 308: Get in the Arena · 17 mntIn this episode of As the Drum Turns, Jeff & Lora talk about the risk and reward of "getting in the arena" and how our company was built by leaving it all on the field every day.
- 307: More Than Words · 16 mntIn this episode of As the Drum Turns, Jeff and Lora announce the opening of a new plant in Georgia, named a new GM, and discuss why the way we communicate matters more than the…
- 306: The More They Know, The More They'll Care · 12 mntIn this episode of As the Drum Turns, Jeff & Lora welcome SRM's 24th state and discuss how operating a business transparently builds trust and loyalty among team members.
- 305: Hoosier Daddy · 20 mntIn this episode of As the Drum Turns, Jeff & Lora discuss drawing inspiration from Indiana's Coach Cignetti and turning it up in 2026 by putting the right people in the right…
- 304: 2025 Recap · 18 mntIn this episode of As the Drum Turns, Jeff & Lora recap 2025 by sharing the major stats and stories from the past year while beginning to cast a vision for the upcoming year.
- 303: Excellence Starts Within · 15 mntIn this episode of As the Drum Turns, Jeff & Lora discuss the idea that excellence in our work is an overflow of the state of the other aspects of our lives, and how…
- 302: Constant Improvement · 12 mntIn this episode of As the Drum Turns, Jeff & Lora talk about a freezing night pour in Cleveland, Ohio, the small things that added up to cause issues, and showing people what…
- 301: Service, Service, Service · 17 mntIn this episode of As the Drum Turns, Jeff & Lora talk about the ripple effect of simply taking a customer's order, the true cost of a poor customer service experience, and what…
- 300: Open Doors, Ghost Orders, and Family Days · 21 mntIn this episode of As the Drum Turns, Jeff & Lora answer your questions! From open-door policies to ghost orders, vacation days, and expanded family days, this episode covers a…
