Asaph Advisors Podcast
by Asaph Advisors
Latest episode
6.03 Accelerating Time to Customer Value
6.03 Accelerating Time to Customer Value
About this podcast
We cover topics of interest to the Consulting and Technology Professional Services executive.
Episodes
The newest 20 of 39 episodes
- 6.03 Accelerating Time to Customer Value · 33 minIn this episode, Alpesh Patel and I are joined by Justin Chappell. Justin has extensive experience in Customer Success - as a company founder, consultant, and organization…
- 6.02 Customer Focus & The On-Boarding Process · 25 min · Season 6 Episode 2In this episode, we are joined by again by Tobias Kederer, a seasoned Consulting and PS Executive. Tobias has spent his entire career in Professional Services - first in pure…
- 6.01 The Benefits and How-To Adopt ARR Services (aka Services as a Product; SaaP™) · 17 min · Season 6 Episode 1In this episode, we are joined by Jens Harder, Senior Directior of Professional Services EMEA for Sitecore. Over the course of our podcast seasons, we've discussed Services as a…
- 4.05 PS Investment in the Right Customers (Part 3: The Execution) · 20 min · Season 4 Episode 5In this episode, Matt Bolling, Sr Director, PS & Consulting at Workiva, joins us to for part three (3) of a three (3) part discussion focused on "How Services Organizations can…
- 5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics) · 22 min · Season 5 Episode 4In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS). Charles has…
- 5.03 Enhancing Customer Success & Professional Services Collaboration & Integration (The Execution) · 21 min · Season 5 Episode 3In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS). Charles has…
- 5.02 Enhancing Customer Success & Professional Services Collaboration & Integration (The Implementation) · 24 min · Season 5 Episode 2In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS). Charles has…
- 4.04 PS Investment in the Right Customers (Part 2: The Implementation) · 21 min · Season 4 Episode 4In this episode, Matt Bolling, Sr Director, PS & Consulting at Workiva, joins us to for part two (2) of a three (3) part discussion focused on "How Services Organizations can…
- 5.01 Enhancing Customer Success & Professional Services Collaboration & Integration · 21 min · Season 5 Episode 1In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS). Charles has…
- 4.01 Insights on & Implications of Professional Services Contract Structures · 27 min · Season 4 Episode 1As we dive into the 4th chapter of the Asaph Advisors’ podcast – we are digging in deeper to the intricacies of running a C&PS org In today’s discussion, I am joined by PS…
- 3.9 Valuing & Pricing SaaP(TM) Offerings · 5 min · Season 3 Episode 9Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The…
- 2.8 Customer Success & The Post Go Live Journey · 20 min · Season 2 Episode 8Listen in as Alpesh Patel shares his thoughts on Customer Success (CS) and the role CS should play in the Post Sales / Post Go-Live Customer Journey. Asaph Advisors Podcast…
- 3.7 Building Your SaaP(TM) Portfolio · 3 min · Season 3 Episode 7Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The…
- 2.7 SaaP(TM) in Execution · 27 min · Season 2 Episode 7In this episode, Rejo Mathew, VP of Professional Services @ RiverMeadow, joins us to discuss putting Services as a Product (SaaP™) into practice. When services organizations…
- 3.6. SaaP(TM) and Increasing PS Scalability and Profitability · 3 min · Season 3 Episode 6Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The…
- 3.5 Accelerating Services Delivery with SaaP(TM) · 6 min · Season 3 Episode 5Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The…
- 3.4 Increasing Customer Confidence with SaaP(TM) · 4 min · Season 3 Episode 4Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The…
- 3.3 Accelerating the Services Sales Process · 2 min · Season 3 Episode 3Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The…
- 3.8 The SaaP(TM) Architect & the Role of Sales · 5 min · Season 3 Episode 8Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The…
- 3.1 A Conversation with The Apricity Group - Services as a Product (SaaP(TM)) Defined · 5 min · Season 3 Episode 1Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The…
