Catatan episode
Send us Fan Mail The Silverbacks are back, talking about performance management as an essential tool for fire service leaders. This episode features Nick Brunacini, Terry Garrison, and John Vance. We lay out a practical performance improvement model that keeps looping through SOPs, training, field application, monitoring, and revision so the work gets better every time. We also get blunt about what breaks the system: outdated policies, ego-driven resistance to change, weak critiques, and lead...
