Harvey Schaefer, Senior Program Manager, Machine Learning & AI, MillerKnoll

Testing the FencesThis week Andrew welcomes Harvey Schaefer of MillerKnoll for a conversation that starts with a sore throat, a quick detour into Severance, and lands in a surprisingly human place: change management. As a leader in MillerKnoll’s growing internal machine learning and AI team, Harvey isn’t building flashy tools for the sake of it—he’s helping people across a complex organization understand where AI can genuinely reduce friction and where human judgment still matters most.Andrew and Harvey dig into AI literacy, internal roadshows, “easy agents,” and the quiet reality that many…