Show notes
Discover how AI is transforming enterprise contact centers from massive cost centers into intelligent command centers. Ali Merchant, CEO of Orvera AI, reveals how his bootstrapped voice AI platform is outperforming billion-dollar competitors with unprecedented resolution rates.
With 18 years of experience building a 2000-person contact center firm, Ali shares his insider perspective on why context is the ultimate competitive advantage in generative AI. He breaks down how Orvera AI automates up to 84 percent of complex customer conversations, dramatically improving the lives of contact…
Website: borninsiliconvalley.podbean.com
