About this podcast
Welcome to the CommioCast! Join us as we explore the features of Communications Platforms as a Service (CPaaS), discuss API-powered voice and text messaging solutions that replace outdated telecom hardware, and share insights on delivering reliable, high-quality calls and texts at scale.
With decades of industry leadership and a proven passion for what’s next, the Commio team shares how our technology continues to evolve, ensuring your business has the right tools to communicate confidently into the future.
Produced for tech-forward enterprises and communications enthusiasts, this podcast unpacks the tools, strategies, and innovations driving the future of customer experience (CX).
Each episode spotlights the technology behind Commio’s cloud platform, trusted by thousands of SaaS platforms and enterprises to power seamless, scalable communications. Tune in and discover a better way to connect with CommioCast!
Learn more at Commio's website: https://www.commio.com
Episodes
The newest 20 of 24 episodes
- The Top 10 Advantages of RCS · 11 min · Season 2 Episode 12Listen in to this interesting CommioCast for more about Rich Communication Services and its advantages for business messaging compared to traditional SMS and MMS. The hosts…
- Addressing Spam and Restoring Trust in Caller ID · 12 min · Season 2 Episode 11This CommioCast episode highlights the significant negative impact of spam and fraudulent calls on customer trust and engagement. The deluge of unwanted calls has led consumers…
- Restoring Trust in Phone Calls with Branded Caller ID · 12 min · Season 2 Episode 10In this episode of the CommioCast, we highlight the significant problem of growing distrust in phone calls due to rampant spam and illegal spoofing, leading individuals to ignore…
- Contact Center Challenges & Opportunities in 2025 · 10 min · Season 2 Episode 9In this episode of the CommioCast, we cover the significant challenges facing modern contact centers, particularly those in large industries like airlines and insurance. The…
- Mastering Business Text Messaging in 2025 · 15 min · Season 2 Episode 8Business text messaging is a crucial tool for customer engagement, and strategies surrounding application-to-person (A2P) messaging are evolving. This episode from Commio…
- Top Reasons to Use Short Codes in 2025... and Beyond · 9 min · Season 2 Episode 7This episode of the CommioCast explores the enduring value of SMS short codes for businesses in 2025 despite newer messaging options. The speakers say that short codes offer…
- The Future of Contact Centers is... Optichannel Communications · 22 min · Season 2 Episode 6Customers today expect immediate and consistent support across all communication channels. To meet these rising expectations, businesses are turning to omnichannel contact…
- Branded Calling: The New Tool for Brands You Aren't Using · 10 min · Season 2 Episode 5Branded calling, what is it, and how does it work? The goal is to use it to restore trust in cloud communications by verifying caller identity and preventing fraudulent spoofing…
- What is SignatureCalling™? Verified Caller ID & Restoring Customer Trust · 11 min · Season 2 Episode 4Commio, the uniquely customizable communications API platform that makes it easy to deliver integrated voice and messaging conversations, and Numeracle™ Inc. (“Numeracle”), the…
- RCS Business Messaging or SMS: What Performs Better? · 58 min · Season 2 Episode 3By now, almost everyone knows Rich Communication Services (RCS) business campaigns are coming soon, and the buzz is that it will be Faaabulous, with all sorts of new features and…
- Hidden Costs of Managing Your Own Toll-Free Service · 16 min · Season 2 Episode 2This episode explores the hidden costs of managing toll-free numbers as a Responsible Organization (RespOrg) versus using a third-party provider, like Commio's Smart Toll-Free…
- Getting Started with Voice APIs · 13 min · Season 2 Episode 1Voice APIs offer a programmable alternative to traditional SIP trunking for businesses needing flexible, customizable voice-calling solutions. Unlike traditional SIP, which…
- Now What? FCC's One to One Consent Rule Vacated · 13 min · Season 1 Episode 12Last week, the Eleventh Circuit Court vacated the FCC's "one-to-one consent" rule, which required express written consent from consumers for each individual marketing call. The…
- AI Whirlwind: 2025 Predictions for Cloud Communications · 15 min · Season 1 Episode 11This episode of the CommioCast covers the implications of artificial intelligence (AI) on our daily lives as cloud communications professionals. This podcast explores how AI is…
- The One Twilio Feature You're Not Using · 10 min · Season 1 Episode 10Your Twilio application is booming. You're scaling up your calls and messages, and things are going well. Soon, though, you'll encounter challenges: you need more than 2 calls…
- Tips for Picking a Better Phone Number (DID) Provider · 17 min · Season 1 Episode 9In this latest episode, the team at Commio explains how VoIP providers, enterprises, and text messaging platforms should shop for a better phone number source. Also known as…
- How to Comply With FCC's New One to One Consent Rules · 11 min · Season 1 Episode 8In this episode, we help business owners understand the new FCC regulations requiring one-to-one consumer consent for text messages and calls. Key decisions discussed include…
- Protect Your Bottom Line with Call Redundancy · 18 min · Season 1 Episode 7This episode of the CommioCast discusses the importance of call redundancy for businesses. It explains the different types of redundancy—outbound, inbound, and…
- 5 Ways to Power Better Customer Interactions with Cloud Voice · 18 min · Season 1 Episode 6As 2025 arrives, the cloud communications experts from Commio offer five strategies to enhance customer interactions in contact centers and any cloud voice application. Improved…
- Polish Your 10DLC Text Messaging Campaigns Before Submitting to The Campaign Registry · 50 min · Season 1 Episode 5If your communications depend on messaging, don’t miss this update for registering your brands and campaigns with The Campaign Registry in Q4 2024 and beyond. On the up side…
