Fixing Flock’s Blind Spot

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll examine Flock Safety’s attempt to reset its reputation amid growing criticism of its automated license plate reader network. They assess the company’s new safeguards, CEO Garrett Langley’s media tour, and Flock’s effort to reposition itself from a surveillance provider to the industry’s leading watchdog. Steve and Craig explore the difference between controlling a story and completing it, particularly when a company acknowledges harm without clearly defining its own responsibility. The discussion offers…