Connections with BCD Travel
by BCD Travel
Latest episode
Connecting with BCD's leaders
Connecting with BCD's leaders
About this podcast
Connections is an ongoing conversation on the digital transformation of corporate travel, what it means to the travel program, and how travel buyers can take control and drive change. Visit BCDTravel.com/podcast to learn more.
Episodes
The newest 20 of 63 episodes
- Connecting with BCD's leaders · 26 min · Season 3 Episode 15Send us a text message! It's the final episode of season 3, and that means Chad and Miriam talk with BCD’s CEO Stephan Baars and CCO Mike Janssen. Nothing is off the table as the…
- State of the Industry with Jorge Cruz · 19 min · Season 3 Episode 14Send us a text message! One of our most anticipated episode of the year is here! Chad and Miriam sit down with Jorge Cruz, EVP, Global Sales & Marketing, for a wide-ranging…
- The Virtual Payment Revolution · 23 min · Season 3 Episode 13Send us a text message! Virtual payments aren’t just a finance tool anymore - they’re redefining how we manage business travel. On this episode, Chad and Miriam sit down with…
- Operational Innovation: Empowering people, enhancing journeys · 22 min · Season 3 Episode 12Send us a text message! Technology alone doesn’t define great service — people do. But when innovation meets expertise, that’s when real transformation (and a little bit of…
- Redefining the hotel experience: How IHG is evolving where we stay · 18 min · Season 3 Episode 12Send us a text message! Hotels aren’t just places to sleep anymore - they’re becoming ecosystems designed to support how we work, connect, and travel. On this episode, Chad and…
- It's hotel sourcing season! · 20 min · Season 3 Episode 11Send us a text message! Ever wonder why your hotel program just isn’t working for you or your travelers? You spend time and money every year souring your program, so you should…
- Data and AI: Go from zero to hero · 24 min · Season 3 Episode 10Send us a text message! We’re surrounded by more data than ever, but how do we turn mountains of data into manageable insights? In this episode, Chad and Miriam talk with April…
- The State of the Industry with Rossana Martin · 24 min · Season 3 Episode 9Send us a text message! We’re at the halfway point of 2025. And on this podcast that can only mean one thing: Rossana Martin is back to connect with Chad and Miriam about the…
- Connecting with Delta Air Lines · 19 min · Season 3 Episode 8Send us a text message! On this episode, Chad and Miriam connect with Delta Air Lines' Christopher Crowder-Bromley, General Manager, B2B Marketing. While Delta is celebrating…
- ROI: What does it really mean for your travel program? · 11 min · Season 3 Episode 7Send us a text message! It seems as though every year there are some new buzz words in the world of business travel. On this episode, Chad and Miriam explore one of 2025’s buzz…
- Increasing traveler engagement through messaging · 21 min · Season 3 Episode 6Send us a text message! Want to boost traveler engagement while driving program adoption? You’re not alone! On this episode, Chad and Miriam are joined by Hannah Kahn and Melia…
- Celebrating women in business travel · 24 min · Season 3 Episode 5Send us a text message! While International Women's Day might have been March 8 this year, it's always the right time to celebrate women. On this episode, host Miriam Moscovici…
- Traveler security: Assess your program · 24 min · Season 3 Episode 4Send us a text message! Disaster can strike anywhere, at any time, and to anyone—so is your travel program prepared? Are your travelers informed of their options if disaster ever…
- Changing entry requirements: What travel managers need to know · 15 min · Season 3 Episode 3Send us a text message! Did you know that there are over 35,000 different visa and entry requirement configurations across the world? And those requirements change all the time!…
- Take your technology temperature check · 23 min · Season 3 Episode 2Send us a text message! On this episode, Chad and Miriam are once again joined by Alissa Merlino, Sr. Director, Global Solutions Engineering. Alissa covers the how and why behind…
- Season 3 kick off · 18 min · Season 3 Episode 1Send us a text message! Chad and Miriam are back for season 3 of the Connections podcast. On this episode, the duo discuss the upcoming season and what travel managers can expect…
- Stephan & Mike: Connecting with BCD's leaders · 32 min · Season 2 Episode 19Send us a text message! As we close out 2024, our final season 2 episode connects Chad and Miriam with BCD's CEO, Stephan Baars, and CCO, Mike Janssen. Through the many laughs…
- The 2024 State of the Industry with Rossana Martin · 22 min · Season 2 Episode 18Send us a text message! Rossana Martin is back to connect with Chad and Miriam about the state of our industry and this is one episode you don't want to miss! As usual, Rossana…
- Traveler wellness: Can it really be achieved? · 22 min · Season 2 Episode 17Send us a text message! Self-care isn’t always easy. Especially when your travel program doesn’t prioritize traveler wellbeing. On this episode, Chad and Miriam connect with…
- Success story: Saving money with data-driven insights · 6 min · Season 2 Episode 16Send us a text message! Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done…







