Customer States...
de Customer States...
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The Squirrel, The Goose, and The Beaver.
The Squirrel, The Goose, and The Beaver.
Despre acest podcast
Join Jake Rycus, Mike Sera, Ali Paul, and Eric Montenegro with weekly episodes discussing and venting about life in the automotive industry. Crack a cold one and tune in!
Episoade
Cele mai noi 20 din 137 episoade
- The Squirrel, The Goose, and The Beaver. · 1 h 24 min · Sezonul 3 Episodul 40Jake, Mike, Ali, Eric, and special international guest Norm have fun catching up and talking shop. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and…
- The Great CDK Debacle of June 2024 · 1 h 13 min · Sezonul 3 Episodul 39In this special episode Jake, Mike, Ali and Eric talk about the cyber hacking of the Dealership Management Software company CDK, and the immense struggles over 15,000 dealerships…
- Good Bye, Good Luck, and TTFN. · 1 h 16 min · Sezonul 3 Episodul 38In their potential last episode ever ever, Jake, Mike, Ali, and Eric dive into last minute Listener Mails, inherited messes, talk about when "jerking me around" goes wrong, how…
- Humble Origin Stories, L.D.B.D., and Interact With Us. · 1 h 13 min · Sezonul 3 Episodul 37To celebrate three years of Customer States... Podcast, Jake, Mike, Ali, and Eric discuss customer death threats, drastic life and career changes, use fancy business terms, Eric…
- The Hammer Has Dropped, Ali Gets a Bonus, and Routines/Habits. · 1 h 13 min · Sezonul 3 Episodul 36Join Jake, Mike, Ali, and Eric as they revel in the indescribable chaos, humor, humility, and humanity that the automotive industry can create. Jokes and tangents are speckled…
- Used Up Cars, Jokes, and Pissed Off Customers. · 1 h 15 min · Sezonul 3 Episodul 35Jake, Mike, Ali, and Eric had a great time laying down facts, jokes, tangents, and misinformation in this episode. Listen in and laugh along. Check us out on Spotify, Apple…
- Manager For A Minute, Construction, and What Spark Plugs? · 1 h 14 min · Sezonul 3 Episodul 34Jake, Mike, Ali, and Eric talk about a great many things including cars and jokes and maybe some other tangents. Check us out on Spotify, Apple Podcasts, Google Cast…
- We Did Stuff, With Things, And Kevin. · 1 h 15 min · Sezonul 3 Episodul 33Jake, Mike, Ali, Eric, and Kevin have a conversation about things and stuff. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming…
- #SellTheBell, Male Nurses, and John Cena. · 1 h 8 min · Sezonul 3 Episodul 32Jake, Mike, Ali, and Eric talk about Jake's first manager meeting, empathizing with Mike, movie references, bad timing, what happens when a new owner takes over a business, a…
- PEMDAS, Green Crayons, and Appreciated Sunrise Photos. · 1 h 14 min · Sezonul 3 Episodul 31Jake, Mike, Ali, and Eric talk about the shape of the letter "C", being prioritized within the industry, promotions and pay increases, internal struggles, bad apologies, a…
- That's Not My Job, Gay Mechanics - No Need to Sashay Away, and There's a Bee?! · 1 h 9 min · Sezonul 3 Episodul 30In this episode Jake, Mike, Ali, and Eric talk about scratching both itches, getting caught vaping, vehicle weight ratings (fun topic), the elderly and technology, horrible…
- I Didn't Even Feel It Back There, Beetle Relocation, and Nothing a Pizza Party Can't Fix. · 1 h 15 min · Sezonul 3 Episodul 29In our "fiscal year" ending episode Jake, Mike, Ali, and Eric discus New Years celebrations, EOM/EOY frustrations, a Holiday Potluck/Party miracle, Eric becomes a boss yet still…
- Holiday Gift Exchange, Help Somebody, and A Little Manic. · 1 h 10 min · Sezonul 3 Episodul 28In this festive episode Jake, Mike, Ali, and Eric talk about how a little recognition goes a long way, more movies Ali hasn't seen, Jake makes his Mom cry, a visit from the…
- Phone Answerers, Eric Gets Covered in Fluids, and Why Won't It Go Down?! · 1 h 13 min · Sezonul 3 Episodul 27Jake, Mike, Ali, and Eric use many confusing acronyms, talk about trying to convert bad surveys from entitled customers, the importance of using cooling system vacuum bleeders, a…
- Auto Locking Cars, Idiots, and The Elderly with Technology. · 1 h 12 min · Sezonul 3 Episodul 26Jake, Mike, Ali, and Eric start right off the bat with tons of tangents, a corporate takeover update, intense discussions of Over-The-Air updates, rodent repellents, Mazda…
- Starfish The Bed, Bomb Squad, and Things That Are Dumb. · 1 h 10 min · Sezonul 3 Episodul 25In our fully staffed episode, Jake, Mike, Ali, and Eric talk about the importance of being fully staffed, the ups and downs of the automotive industry, being careful what you…
- Little Diddies, Work HORSE, and I Bet You Do. · 1 h 17 minWith Ali at a Swift event, Jake, Mike, and Eric bring you tales of aggressive former employees, grape smugglers, cross walk oopsies, customers who think they own the place…
- Missed Connections, Call The Police, and Two Weeks. · 1 h 17 min · Sezonul 3 Episodul 23Jake, Mike, Ali, and Eric talk about horrible tech hotline advice, employee appreciation days, improper cable usage, Mike makes a "house" call, how the customer always blames…
- B&E+A, Zombies, and No Car Washes. · 1 h 13 min · Sezonul 3 Episodul 22Jake, Mike, Ali, and Eric can't control their laughter in this episode. With right off the bat tangents, stories of being passed up again, failed jokes, Australian ex-firemen tow…
- Justice Brothers, Customers Know Better, and Travis Farris. · 1 h 24 min · Sezonul 3 Episodul 21Sit back, relax, and enjoy as Jake, Mike, Ali, Eric, and special guest and official sponsor Travis Farris break down the incredible life of dealership employees. With many…
