Show notes
In this session from DX Annual, Christopher Sanson, Product Lead, AI Developer Experience, and Madison Capps, Engineering Manager, Infrastructure at Airbnb, challenge some of the most common assumptions about AI. Is AI primarily about replacing humans? Do organizations need mandates to drive adoption? And are the productivity gains really as small as some studies suggest?
Using examples from Airbnb's own AI journey, they share how the company achieved widespread adoption of agentic AI through AirChat, community enablement, and internal tooling rather than top-down mandates. They also discuss…
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