Using a citizen developer program to boost AI deployments

Can non-technical workers really use supposedly user-friendly low-code/no-code development tools to write and customize software, especially AI applications, for serious business use?
Indeed they can -- if they're operating under the auspices of a well-planned citizen developer program that sets realistic expectations, establishes clear guardrails, and provides the right programming tools and training. It's also important to have an effective process for deciding which staff-written AI agents and apps should be productized or added to the organization's internal IT architecture.
In this…