Enterprise Automation Excellence
by Dan Twing and Tom O'Rourke
Latest episode
Ep. 32 - The Shift to Agentic Observability: From Insight to…
Ep. 32 - The Shift to Agentic Observability: From Insight to…
About this podcast
Welcome to the Enterprise Automation Excellence Podcast, your go-to resource for navigating the complex world of enterprise automation. Automation has been a cornerstone of enterprise operations for over 50 years, seamlessly managing business processes, analytics, development, infrastructure, and more. Yet, it often goes unnoticed until something goes wrong.
In this podcast, industry experts Dan and Tom—an Automation Industry Analyst and a Product Manager—will provide strategic insights on the evolving automation landscape.
Episodes
The newest 20 of 32 episodes
- Ep. 32 - The Shift to Agentic Observability: From Insight to Autonomous Action · 31 min · Season 1 Episode 32AI is reshaping the observability market, bringing greater ability to detect patterns and predict issues that may occur in the future. In this episode, Arturo Oliver (Head of…
- Ep. 31 - Governed Agentic AI: Business-Driven Orchestration Transforming ERP Without Replacement · 26 min · Season 1 Episode 31Transforming the business does not require expensive technology changes, it can be accomplished through business partnership and better use of existing systems and information…
- Ep. 30 - From Order Taker to Change Agent · 24 min · Season 1 Episode 30Enterprise automation leaders must maintain reliable services supporting business and operational processes while also driving change in their organizations. In this episode, Dan…
- Ep. 29 - AI Automation Anxiety: Take a Breath, Back to Fundamentals · 22 min · Season 1 Episode 29The current hype about AI has left many enterprise automation leaders feeling anxious about how they will integrate these rapidly evolving AI solutions whilemaintaining…
- Ep. 28 - From AI Hype to Operational Reality: Insights from Gartner IO&CS25 · 23 min · Season 2 Episode 28Enterprise IT continues to evolve rapidly as organizations look for effective ways to use AI and other automation tools to streamline their processes. In this episode, Dan Twing…
- Ep. 27 - What 26 Episodes Taught Us About Enterprise Automation—and What Comes Next · 19 min · Season 2 Episode 26Dan Twing and Tom O'Rourke conduct a retrospective of EAE 2024 and 2025 episodes. Using Anthropic Claude to analyze the podcasts, they identify five dominant themes that merged…
- Ep. 26 - AI Dev Tools: What Automation Leaders Need to Know · 24 min · Season 1 Episode 25Dan Twing and Tom O'Rourke are joined by Pete Goldin (DevOps Digest). Dan and Pete discuss their recent survey of AI development and DevOps tools. The research shows high…
- Ep. 25 - Building the Business Case for Automation Investments · 27 min · Season 1 Episode 27Getting approval for new automation investments requires building a business case with a cost analysis, expected business benefit, and assessment of project complexity and risk…
- Ep. 24 - IBM TechXchange 2025: AI, Agents, and DevOps in Transition · 21 min · Season 1 Episode 24IBM TechExchange 2025 featured AI, Agents, Observability and other technologies that are changing the way that developers work. In this Enterprise Automation Excellence podcast…
- Ep. 23 - The Evolution of Enterprise Automation: AI, Observability, and Orchestration · 21 min · Season 1 Episode 21Enterprise automation is entering a new era defined by convergence. AI, observability, and orchestration are reshaping how automation platforms operate and how IT organizations…
- Ep. 22 - Automation Data: A Critical Source of Truth for the Enterprise · 21 min · Season 1 Episode 23While much of the focus on the value of automation systems is on the consistent and reliable execution of the schedule, the data within the automation system can also be valuable…
- Ep. 21 - From Delegates to Decision-Makers: How AI Agents Redefine Automation · 25 min · Season 1 Episode 18Dan Twing and Tom O'Rourke discuss the evolution from traditional agents to AI-powered agents in enterprise automation software. While automation agents originally served as…
- Ep. 20 - Automation Migrations: When to Switch and How to Succeed · 22 min · Season 1 Episode 20In this episode, hosts Dan Twing and Tom O'Rourke explore the challenges of migrating automation software. They discuss the business and technical drivers for switching to a…
- Ep. 19 - Automation Without Fear: A Practitioner’s Journey · 22 min · Season 1 Episode 19Roy Dreyfus, Senior Director of IT at Market America, discusses his 14-year automation journey with Dan Twing and Tom O'Rourke on the Enterprise Automation Excellence Podcast…
- Ep. 18 - Turning AI Hype into Automation Strategy with Product Thinking · 22 min · Season 1 Episode 18A successful automation strategy requires moving beyond technology-focused thinking to business outcome-driven approaches, with AI serving as an enabler rather than an end goal…
- Ep. 17 - AI in Automation: Hype, Reality, and What Comes Next · 23 min · Season 1 Episode 17In this Enterprise Automation Excellence episode, hosts Dan Twing and Tom O'Rourke discuss AI's impact on enterprise automation and orchestration. Dan takes a more optimistic…
- Ep. 16 - Breaking New Ground: The Biggest Changes to EMA's Automation Radar in 16 Years · 24 minIn this episode of the Enterprise Automation Excellence podcast, Dan Twing and Tom O’Rourke dive into the 2025 EMA Radar for Workload Automation and Orchestration—the most…
- Ep. 15 - Product Thinking: Transforming Automation Teams · 29 min · Season 1 Episode 15In the second half of their focus on product thinking hosts Dan Twing and Tom O'Rourke discuss how automation teams can apply product thinking principles to shift from operating…
- Ep. 14 – Introducing Product Thinking for Automation Leaders · 27 min · Season 1 Episode 14In this Enterprise Automation Excellence episode, hosts Dan Twing and Tom O'Rourke explore how automation teams can adopt "product thinking" to better serve business needs and…
- Ep. 13 - Automation Myopia · 23 min · Season 1 Episode 13In this Enterprise Automation Excellence episode, hosts Dan Twing and Tom O'Rourke discuss "automation myopia" - the problem of defining automation needs too narrowly, leading to…
