About this podcast
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Episodes
The newest 20 of 221 episodes
- The future of credit: Inspiring the next generation through change · 5 min · Episode 219Tell us what you love about Extra Credit and what topics you want covered! In credit management, change is inevitable and necessary for growth. Now, a generational gap has formed…
- Managing stress in the credit department · 5 min · Episode 218Tell us what you love about Extra Credit and what topics you want covered! In a field like credit management, it’s easy to let stress get out of control as you face an…
- Credit Conversations that Count - Ep. 1 · 10 min · Episode 217Tell us what you love about Extra Credit and what topics you want covered! Welcome to this special edition of the Extra Credit podcast: Credit Conversations that Count—a segment…
- Stronger together: How credit teams are bridging generational gaps · 4 min · Episode 216Tell us what you love about Extra Credit and what topics you want covered! No two people are the same. This mere fact is what makes life so interesting. These differences alone…
- Finding the right way to reach customers · 5 min · Episode 215Tell us what you love about Extra Credit and what topics you want covered! There is an art to communication in credit management. With a wide, diverse customer base, credit…
- Keep calm and lead on: Leadership to aspire to · 4 min · Episode 214Tell us what you love about Extra Credit and what topics you want covered! There’s no denying that credit professionals encounter their fair share of stressful situations. When…
- Working with sales to build a stronger credit department · 6 min · Episode 213Tell us what you love about Extra Credit and what topics you want covered! Salespeople tend to focus on generating as many sales as possible for the company, while the credit…
- Financial statement analysis beyond the first glance · 3 min · Episode 212Tell us what you love about Extra Credit and what topics you want covered! Financial statement analysis is not just about good or bad ratios; it’s about discerning the underlying…
- Beat the Sunday scaries: Strategies for workplace wellness · 5 min · Episode 211Tell us what you love about Extra Credit and what topics you want covered! Workplace wellness drives performance and keeps teams motivated. When it’s missing, even the most…
- DSO isn't the whole story: The metrics credit managers use for benchmarking · 4 min · Episode 210Tell us what you love about Extra Credit and what topics you want covered! For decades, Days Sales Outstanding (DSO) has been the default answer to a simple question: how well is…
- Building relationships to weather the storms · 5 min · Episode 209Tell us what you love about Extra Credit and what topics you want covered! Credit managers like to know what’s coming next. Mitigating risk means following industry trends and…
- Guidelines for choosing a third-party collections agency · 3 min · Episode 208Tell us what you love about Extra Credit and what topics you want covered! Collecting on overdue accounts can be time-consuming and stressful for credit teams, especially when…
- Does your sales team know their customer? · 7 min · Episode 207Tell us what you love about Extra Credit and what topics you want covered! Know your customer (KYC) is not exclusively a credit assignment. The task of learning your customers’…
- Stuck in a rut? Here’s how credit professionals are staying motivated and engaged at work · 4 min · Episode 206Tell us what you love about Extra Credit and what topics you want covered! No matter what you do for a living, nothing compares to your first day on the job. For the first week…
- Partnering with general contractors to resolve payment delays · 3 min · Episode 205Tell us what you love about Extra Credit and what topics you want covered! Timing of payments during construction projects can be complicated as money flows through all the…
- Live from the Credit Congress Expo Hall: AI & AR coming together! · 5 min · Episode 204Tell us what you love about Extra Credit and what topics you want covered! AI companies are paying up for new AR hires—what are they looking for? AI is rapidly changing the…
- Protecting against check fraud · 5 min · Episode 203Tell us what you love about Extra Credit and what topics you want covered! As new technologies give way to more advanced forms of check fraud, it is important that credit…
- Managing retainage on construction projects · 4 min · Episode 202Tell us what you love about Extra Credit and what topics you want covered! When it comes to construction credit, there is nothing more critical, or complex, than contracts. With…
- Getting job information from resistant customers · 5 min · Episode 201Tell us what you love about Extra Credit and what topics you want covered! Construction credit managers know the importance of a completed job information sheet and the added…
- The credit leader's role in challenging times · 3 min · Episode 200Tell us what you love about Extra Credit and what topics you want covered! Though immensely rewarding, business credit is fraught with hardship, from economic uncertainty to…
