About this podcast
It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski.
New episodes every Friday and our Q&A series "The Final Mile" every Tuesday.
Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news.
If you have a question you would like answered on our show visit the website below or leave a comment wherever you get your podcasts.
Visit our website www.freight360.net for our complete library of free content and resources, tailored to guide you towards a successful career as a Freight Broker.
Also check out our YouTube channel for our weekly educational videos.
https://youtube.com/@Freight360?si=Z8Ro07zZvfKISlfr
Let's Talk Freight!™©2024 All Rights Reserved by Freight 360, LLC.
Episodes
The newest 50 of 497 episodes
- How Freight Broker Actually Find Shippers | Episode 363 · 46 minIf prospecting feels like pushing a boulder uphill, the problem is usually your system, not your script. We cover why one call and one objection won’t win a shipper, how to pick…
- A New Brokerage Can Win Carriers Without Credit | Final Mile 162 · 21 min🛡️ Do freight agents need general liability insurance? 💰 How can new brokers book loads without established credit? 🚛 How could H.R. 7261 impact brokers and carriers? Support Our…
- Protect Freight Broker Profits When Rates Shift | Episode 362 · 48 minFreight brokerage margins can make or break your business, especially when market conditions shift. We break down how to protect your profits, adjust pricing as carrier rates…
- No, Highway Is Not Secretly Flagging You | Final Mile 161 · 16 min🚢 How do I find carriers for port container moves? 🚛 Does Highway flag carriers for taking time off? 💰 Why do brokers pass lumper advance fees onto carriers? Support Our…
- Stop Freight Fraud At Pickup (With QuikSkope) | Episode 361 · 58 minWe're joined by Pat Lyman and Matt Patterson from Quikskope to discuss cargo theft prevention and why traditional carrier vetting isn't enough. We explore how VIN-level…
- What A Healthy Freight Profit Margin Looks Like | Final Mile 160 · 20 min🖥️ Who uses McLeod, and what do you think of it? 👥 Hiring freight agents: recruiter or headhunter? 💰 What’s a healthy profit margin in today’s market? Support Our Sponsors: Togo…
- Noncompetes In Freight Brokerage | Episode 360 · 59 minCH Robinson's planned $5.8B purchase of RXO kicks off this episode. We cover what consolidation really changes for brokers and shippers, and why AI keeps coming up in pricing and…
- How Carriers Can Get Paid When Brokers Go Silent | Final Mile 159 · 12 min🧊 Opening cold calls with zero customers or lanes 🎯 Winning at TQL when every prospect's already tagged 💸 Carrier unpaid after 50 days, broker gone silent Support Our Sponsors…
- What Freight Brokers Asked Congress For | Episode 359 · 58 minFreight policy is moving fast, and the decisions being made now could reshape safety, fraud, and accountability across the supply chain. Fresh back from the TIA Policy Forum in…
- A Deep Dive On Broker Insurance | Episode 358 · 1 h 1 minOne cargo claim can quickly expose the gap between having insurance and actually being covered. We sit down with Cameron from Pullsure to break down primary vs. contingent cargo…
- Who Gets Judged When Freight Data Lies | Final Mile 157 · 15 min🚛 One rollover on a new authority — still bookable? ⚠️ MOTUS says suspended, paperwork says clean — who wins? ⏱️ Clean detention, customer won't pay — who eats it? Support Our…
- The Freight Broker Wake-Up Call: AI, Fraud & New Regulations | Episode 357 · 57 minA single ignored alert can turn into a multimillion-dollar problem. We break down the biggest policy fights facing freight brokers, including carrier-selection standards, broker…
- Your ELD Is Connected Now What | Final Mile 156 · 13 min🌎 Who can legally start a U.S. trucking company? 🔗 Can carriers disconnect ELD from Highway after hauling a load? 💰 Best accounting software for a small company? Support Our…
- Stop Wasting Time On Bad Customers | Episode 356 · 49 minAre you moving a lot of freight but not actually getting ahead? We break down how bad customer fit, weak shipper qualification, inefficient carrier sourcing, and poor credit can…
- Fixing Bad Carrier Reports | Final Mile 155 · 20 min🚩 Fighting a false broker report on a carrier vetting platform 📞 How long to chase a prospect before cutting them 🤝 Beating the "we're happy with our current brokers" brush-off…
- What Freight Brokers Want Congress To Fix | Episode 355 · 48 minWe break down the biggest freight brokerage policy issues heading into the TIA Policy Forum, including broker liability, carrier vetting standards, fraud, cargo theft, and double…
- Freight Market Reality Check (Dean Croke of DAT) | Episode 354 · 1 h 8 minDean Croke of DAT joins us to unpack why a World Cup "micro surge" quietly disrupted freight lanes despite a soft economy, then goes boots-on-the-ground with Salinas lettuce…
- How To Cover Hot Loads Fast | Final Mile 153 · 14 min⏱️ Covering Urgent, Last-Minute Loads 📦 Who Pays for Freight Damage? 🛡️ Carrier Vetting Prevents Costly Problems Support Our Sponsors: Togo: Click Here OperFi: Click Here…
- Details That Save Loads | Episode 353 · 45 minAn $86M verdict against a carrier despite no negligence finding kicks off a look at today's upside-down insurance and legal landscape for freight brokers. We cover practical…
- Carrier Vetting And The Highway Debate | Final Mile 152 · 13 min🛡️ Why use Highway? 🎯 Best shipper prospecting software 🚐 Finding box trucks and cargo vans Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free…
- What Makes a Freight Brokerage Employee Profitable? | Episode 352 · 1 h 6 minWhat makes an employee successful in freight brokerage? We break down how to measure whether someone is covering their true cost, why being busy does not always mean being…
- How To Handle Highway Insights Without Panicking | Final Mile 151 · 17 min🛡️ Responding to Highway insights ⚖️ Is double brokering illegal and how to stop it 🚛 Older engines in newer trucks Support Our Sponsors: Togo: Click Here OperFi: Click Here…
- Problem Solving For Freight Brokers | Episode 351 · 56 minFreight brokerage isn’t just about trucks, rates, and load boards—it’s about solving problems when everything goes sideways. We break down how asking better questions…
- If A Shipper Ignores Your Quote, Ask This | Final Mile 150 · 20 min📩 What to do after quote silence 💰 How are freight brokerages valued? 👥 Is assistant commission sharing standard? Support Our Sponsors: Togo: Click Here OperFi: Click Here…
- How Freight Brokers Use AI To Work Faster | Episode 350 · 44 minAI is quickly becoming a real advantage in freight brokerage. We break down practical ways brokers can use it to clean and analyze TMS data, catch accounting errors, improve…
- Blind Shipments Explained & More Listener Q&A | Final Mile 149 · 11 min🚛 Best load board for dry vans? 📸 Share freight details before booking? 👀 Blind shipments: scam or legit? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope…
- How Freight Brokers Find Carriers | Episode 349 · 49 minJoin us as we break down practical carrier sourcing strategies for freight brokers, including how to use load boards, TMS tools, market data, and AI to find capacity more…
- Are Brokers Keeping The Profits? | Final Mile 148 · 21 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Should brokers post rates or leave them off? 💰 Why can brokers profit while carriers struggle? 🛠️…
- How Freight Brokers Find Customers | Episode 348 · 49 minMost new freight brokers don’t fail because they can’t sell. They fail because they work the wrong process, so we break down a practical way to separate lead generation from…
- When Freight Goes Wrong Who Owns The Damage | Final Mile 147 · 14 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 Starting a freight brokerage without experience in 2026 📞 Cold calling without direct carrier…
- Freight Claims Explained | Episode 347 · 52 minA rejected load can quickly become a five-figure loss, and the outcome often comes down to documentation, evidence, and how the claim is handled from the start. We break down…
- The Pipe Stake Hustle That Won A Customer | Final Mile 146 · 19 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🏗️ Pricing steel coil loads and accounting for added challenges 🚛 Fair owner-operator splits…
- Your SOPs Only Work When You Enforce Them | Episode 346 · 50 minOne bad shortcut can turn a routine load into a claim, stolen freight, or a cash-flow disaster. We break down how brokerages should handle policy violations, strengthen SOPs, use…
- Real-World Crisis Calls In Freight Brokerage | Final Mile 145 · 16 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: ⚠️ Handling carrier threats professionally ✅ Building defensible carrier vetting 📈 Responding to…
- Freight Brokerage Finance From Startup Costs To Profit | Episode 345 · 1 h 2 minFreight brokerage is often called a sales game, but the brokers who last understand the finance behind every load. In this episode, we break down margins, startup costs, cash…
- How Much Risk Can A Broker Really Ignore | Final Mile 144 · 14 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Why brokers hide commodity details from new carriers ⚠️ What brokers fear most with new MCs 📋 Can…
- Modern Day Carrier Vetting That Protects Freight Brokers | Episode 344 · 55 minDOT Blitz Week inspections sideline roughly one out of every three trucks, tightening capacity and driving spot rates higher across all equipment types. In this episode, we break…
- Who Pays When Freight Rates Rise | Final Mile 143 · 17 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📈 Are shippers absorbing higher freight rates? 📞 When brokers ghost detention rate updates 📞…
- Broker Liability After The Supreme Court Ruling (with Danielle Spinelli) | Episode 343 · 58 minThe Supreme Court’s 9-0 decision in Montgomery v. Caribe Transport II, LLC just changed the liability conversation for freight brokers, especially around negligent hiring and…
- Is AI In Your TMS Helping Or Risking Everything | Final Mile 142 · 17 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📄 Starting A Brokerage + Factoring Questions 🚛 Handling Carrier Deadhead Pay Requests 🤖 Using AI To…
- What Contingent Cargo Insurance Actually Covers | Episode 342 · 55 minMost freight insurance problems start long before a claim ever happens. In this episode, we break down contingent cargo insurance, coverage gaps, excluded commodities, theft…
- If The Carrier Breaks Down, How Do We Settle The Bill? | Final Mile 141 · 18 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Carrier Breakdown Payment Dispute 🏢 Selling An Inactive Trucking Authority 📉 Broker Lowered Rate…
- How To Scale A Brokerage With SOPs, Outsourcing, And Applied AI | Episode 341 · 1 h 20 minYour brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so…
- Tracking, Check Calls, Sending Photos. Is It Too Much? | Final Mile 140 · 18 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🤝 Co-brokering with different factoring companies: possible? ⚠️ FreightGuard report removal help…
- Carrier Sales: Stop Losing Money On Loads | Episode 340 · 60 minMargins don’t randomly drop to 3% - it usually comes from poor carrier sourcing, weak vetting, and sloppy execution. Tighten your carrier sales process, use real market data, and…
- Buying A Trucking Company Can Reset Your Credibility | Final Mile 139 · 19 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: Changing factoring companiesThe impacts of selling an MCRail rates vs. Van ratesDefault settings in…
- Scaling A Freight Brokerage | Episode 339 · 58 minYou can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not…
- Spot Market Pricing For Freight Brokers | Final Mile 138 · 17 minNate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Carrier rates, margins, shipper pricing basics ⏱️ Handling unexpected 24-hour trailer drops 🔍…
- 60 Minutes Investigates Chameleon Carriers - Here’s The Real Story | Episode 338 · 58 minWe break down the 60 Minutes investigation into chameleon carriers and the Super Ego allegations, adding real-world industry context on what’s legit vs. outright fraud—and why…
- How To Price RFP Freight When The Market Flips & More Q&A | Episode 337 · 50 minFreight markets flip fast—one week you’re competitive, the next you’re underwater—so we break down how to price RFP and contract freight, manage risk, and avoid paper rates. We…







