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Grow Your Credit Union

Grow Your Credit Union

by Grow Your Credit Union

Latest episode
Hope Is Not a Security Strategy

About this podcast

Each week, host Joshua Barclay and co-host Becky Reed dive into the nitty-gritty of successful credit union operations, exploring innovative approaches and leadership insights. We're more than just a podcast; we're your go-to resource for turning challenges into opportunities. Join us as we laugh a bit, learn a lot, and push the boundaries of what's possible in the credit union world.

Episodes

The newest 20 of 78 episodes

  • Hope Is Not a Security Strategy · 37 minRead the show notes and full transcript on our site: growyourcreditunion.com AI lets attackers scan for whoever stopped paying attention. Is your security plan built on real…
  • Cash App Is Coming for Your Members' Milk Money · 27 minRead the show notes and full transcript on our site: growyourcreditunion.com Cash App now gives six-year-olds a debit card, an allowance, and a savings goal. If your youngest…
  • AI Is Gaslighting You Into Thinking You're a Genius · 26 minRead the show notes and full transcript on our site: growyourcreditunion.com There's a new kind of AI failure, and it's sneakier than bad output. The model tells you your…
  • Don't Leave Your Team Holding the BAG · 31 minRead the show notes and full transcript on our site: growyourcreditunion.com Every CEO loves a Big Audacious Goal. The trouble is what happens next: the goal gets tossed to the…
  • A Single Point of Failure Is Never A Good Strategy · 31 minRead the show notes and full transcript on our site: growyourcreditunion.com A 77-year-old credit union did the due diligence, picked a solid vendor, and built a whole strategy…
  • You Don't Get a Super Team by Hiring Superstars · 32 minRead the show notes and full transcript on our site: growyourcreditunion.com The best teams run circles around everyone else, and it isn't because they hired the best people…
  • Is Your Credit Union Just Renting Its Relevance? · 33 minRead the show notes and full transcript on our site: growyourcreditunion.com Membership growth just hit its lowest point since 2011, and the boom years before it may have been…
  • Stop Cleaning Up Fraud. Start Seeing It Coming. · 41 minRead the show notes and full transcript on our site: growyourcreditunion.com JOIN NCU-ISAO FOR A FREE TABLETOP EXERCISE ON AUGUST 27TH, 2026 Most credit unions only catch fraud…
  • There's More Than One Way to Back Your Best People · 30 minYour best employee is ready to move up. There's no seat open. That doesn't mean there's nowhere for them to go. In this episode: • Whether AI ownership belongs to one executive…
  • Communities Don't Form the Way They Did in 1934 · 33 minRead the show notes and full transcript on our site: growyourcreditunion.com Credit unions were built around the people you knew. Your neighbors, your coworkers, the people you…
  • Is Your Member Experience Giving DMV Vibes? · 26 minThe experience is where trust gets made or broken. Credit unions have always assumed theirs was safe. But somewhere between the app that locks you out and the branch that feels…
  • Technology Moves in Dog Years · 36 minCredit unions are running networks that look nothing like the ones they started with. Knowing exactly what is connected, who approved it, and what it permits turns out to be…
  • OOPS! ALL MERGERS · 28 minRead the show notes and full transcript on our site: growyourcreditunion.com Somewhere out there is a credit union board that poured themselves a bowl of nutritious succession…
  • I'm Not Lazy. I'm Just a Pessimist. · 26 minRead the show notes and full transcript on our site: growyourcreditunion.com Your team is not underperforming because they are lazy. They are underperforming because they stopped…
  • Your Community Impact Is Probably Not a Secret Worth Keeping · 27 minRead the show notes and full transcript on our site: growyourcreditunion.com Credit unions are feeding communities, funding scholarships, and keeping members out of payday loan…
  • Dictators Don't Make Great Merger Partners · 33 minRead the show notes and full transcript on our site: growyourcreditunion.com A $12.6 billion merger collapsed. The credit unions are now in court. And somewhere in the middle of…
  • We Keep Swiping Right On New Vendors When We Really Need Couples Therapy · 34 minRead the shownotes and full transcript on our site: growyourcreditunion.com Every time a credit union has an unmet need, its ready to swipe right on a new vendor. But 450 matches…
  • We're Duct-Taping 25 Systems Together and Calling It Integration · 31 minRead the shownotes and full transcript on our site: growyourcreditunion.com Nobody is buying bad technology on purpose. Credit unions are doing the best they can with cores that…
  • We Want You To Tell Us When Nothing Suspicious Is Happening · 32 minRead the shownotes and full transcript on our site: growyourcreditunion.com The NCUA says deregulation is coming. Small credit union leaders say it's about time. But when the…
  • Don't Forget To Remove Your Prompt From That Next Email (LIVE from CU Intersect) · 48 minRead the shownotes and full transcript on our site: growyourcreditunion.com There's nothing wrong with using AI to speed up your work. But when you start relying on it to do…

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