Why Efficient Work Can Make Employees Miserable | with Thomas Bertels

What if better productivity, happier employees, and more satisfied customers were not a trade-off, but the same design problem? Thomas Bertels says most organizations still get work design wrong—and the hidden cost shows up in burnout, bureaucracy, and AI projects that speed up individual tasks but not the whole business.Tatiana Koval sits down with Thomas Bertels, a transformation expert, work design specialist, and host of the Work Matters podcast, to explore how leaders can redesign jobs and operating models. Hence, people actually want to do the work. Drawing on his experience with…