Home Care Strategy Lab
by Miriam Allred
Latest episode
The Biggest AI Mistakes Home Care Owners Are Making Right Now (Dave…
The Biggest AI Mistakes Home Care Owners Are Making Right Now (Dave…
About this podcast
Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home care agencies under the microscope to see what works, what doesn’t, and why. Get ready to listen, learn, and build the winning formula for your own success. In the Home Care Strategy Lab, you are the scientist.
Episodes
The newest 20 of 97 episodes
- The Biggest AI Mistakes Home Care Owners Are Making Right Now (Dave Dworschak) · 1 h 5 min · Episode 82#82 You might be spending money on technology that isn't solving a real problem. Dave Dworschak from Phoebe is back to discuss owners buying technology out of FOMO, implementing…
- 10 Hard-Earned Lessons From Starting a Home Care Agency · 1 h 19 min · Episode 81#81 The first two years of home care ownership are brutal, and Adam and Marlene Bartlett aren't sugarcoating what it took to build Uplift Home Care from scratch. After investing…
- How to Help Veterans Who Don’t Want Help at Home (Megan Casey) · 55 min · Episode 80#80 After nearly 15 years of serving thousands of veterans, Megan Casey has learned that one of the hardest parts of veteran care is getting fiercely independent veterans to…
- The Optimize Infrastructure Blueprint for $2-12 Million Dollar Agencies (Debbie Miller) · 1 h 18 min · Episode 79#79 Does this sound like your agency? • You have several key office employees. • Everyone is busy, but work still gets stuck. • Leaders are wearing multiple hats. • Bottlenecks…
- The Build Infrastructure Blueprint for $0-2 Million Dollar Agencies (Debbie Miller) · 1 h 22 min · Episode 78#78 Does this sound like your agency? • You’re still doing almost everything yourself. • You have one or two office employees. • Your processes are still evolving. • Every new…
- The Revenue Cycle Controls Every Medicaid Agency Needs (Julio Barea) · 1 h 7 min · Episode 77#77 Most Medicaid billing problems begin long before a claim is submitted, with breakdowns in eligibility, authorization, scheduling, EVV, documentation, payer setup, or coding…
- Your Financing Options at Every Stage of Home Care Growth (Domenic Colavito) · 1 h 0 min · Episode 76#76 - More revenue doesn’t automatically solve cash flow—especially when payroll is weekly and payers can take 30, 60, or even 90 days to reimburse. Domenic Colavito, co-founder…
- How a First-Time Owner Built to 1,000 Weekly Hours in 20 Months (Keyur Shah) · 1 h 13 min · Episode 75#75 Keyur Shah entered home care with no ownership or healthcare experience and grew Senior Helpers of Coastal Orange County to 1,000 weekly hours in just 20 months. He walks…
- How Tribute Is Building AI In-House and Saving 300+ Hours a Month (Andrew Dobson) · 1 h 3 min · Episode 74#74 Tribute Home Care has no engineers, so Andrew Dobson stepped up and is helping build AI tools in-house that collectively save 300+ hours per month. He explains how a…
- How Caregivers of America Rebuilt Operations Around the Client Journey (Jenni Scherer) · 60 min · Episode 73#73 After six home care companies merged, Caregivers of America was left with six ways of doing things, costly process gaps, and no clear ownership of the full client journey…
- You Can’t Afford to Say Yes to the Wrong Client (Becky Reel) · 59 min · Episode 72#72 Saying yes to every family might increase revenue, but one wrong-fit client can cost your agency caregivers, reputation, and weeks of scheduling headaches. Becky Reel…
- Three Workforce Development Programs That Actually Support Caregivers (Daniel Stringer) · 1 h 8 min · Episode 71#71 Total Care Connections CEO Daniel Stringer shares how his team supports a workforce of roughly 1,000 active employees delivering 17,000 hours of care each week. He breaks…
- A Financial Framework to Run Before Your Next Growth Move (Adam Shriver) · 1 h 3 min · Episode 70#70 A typical $4-5M home care agency usually has the team, infrastructure, and capital to consider their next growth move—opening a new office, adding a new payer contract, or…
- The Only Home Care Scorecard You Need (Krystal Wilkinson) · 1 h 10 min · Episode 69#69 Most home care agencies are drowning in reports but still struggling to identify problems before they impact growth. Krystal Wilkinson, President of Adultcare Assistance Home…
- Four Ways for Caregivers to Increase Their Pay Rate (Kimberly Jones) · 1 h 3 min · Episode 68#68 When a caregiver asks, “when do I get my next raise?”, do you have a good answer? Kimberly Jones, Vice President of Help at Home Senior Care, shares the transparent four-part…
- How to Build an Advanced Dementia Care Program (Ryan Whittington) · 58 min · Episode 67#67 Ryan Whittington, CEO of Seniors Home Care in St. Louis, shares how one struggling dementia client led his team to build Sage In-home Memory Care—a completely separate brand…
- What It Looks Like to Sell to a Home Care Roll-Up And Stay On · 1 h 3 min · Episode 66#66 Adam Berry built As Close as Family over nearly a decade before realizing the business had outgrown what he could sustainably manage on his own. Rather than walking away, he…
- Why You Might Be Headed For 6-Figure Fines (And How to Avoid Them) · 52 min · Episode 65#65 Many home care agencies don't realize they've crossed the Affordable Care Act threshold until the IRS comes knocking. Brendan Mullins, CRO of Vitable Health, explains why…
- Can Your Agency Survive Losing Its Best Scheduler? (Corey Grissom) · 23 minWe cover: • Why home care leaders are moving from AI exploration to real-world adoption. • The buy-vs-build debate and why many agencies are choosing AI partnerships. • Helping…
- The Hidden Cost of Bad Data in Home Care (Brady Schwab) · 22 minWe cover: • Brady's journey from audiology to home care innovation. • Right at Home's growth to 600+ franchises across four countries. • Staying focused on non-medical home…
