HR on the Frontline
by WRKdefined Podcast Network
Latest episode
What Can AI Actually Do For The Frontline?
What Can AI Actually Do For The Frontline?
About this podcast
Real people leaders with real challenges. HR on the Frontline is where experienced HR practitioners share proven, in-the-field playbooks for engagement, retention, recognition, and building culture that sticks. For teams everywhere, with a focus on frontline, deskless, and distributed workforces.
Episodes
The newest 20 of 88 episodes
- What Can AI Actually Do For The Frontline? · 41 min · Season 3 Episode 4This episode looks at how artificial intelligence is starting to change hiring, scheduling, and workforce management for frontline employees, the roughly 80 percent of the global…
- Should Pay Questions Skip HR Entirely? · 56 min · Season 3 Episode 3This episode breaks down what pay transparency actually means for HR leaders, managers, and frontline employees navigating a rapidly shifting compensation landscape. Listeners…
- Is Your HR Team Drowning In Operational Work · 54 min · Season 3 Episode 26This episode explains why so many HR teams spend most of their time on transactional work like payroll, compliance, and data cleanup instead of strategic priorities like culture…
- Would Your Employees Say They Trust You? · 52 min · Season 3 Episode 1This episode looks at why frontline employees in manufacturing and distribution really quit their jobs, and why the answer is usually trust, not wages. A veteran HR leader who…
- Can HR Actually Be Transparent with the Frontline? · 49 min · Season 2 Episode 21Send us Fan Mail Transparency is one of the most overused words in leadership. Most organizations say they practice it. Few do when it actually matters. Frontline employees feel…
- Operationalizing Engagement: How Leaders Make It Part of the Work · 48 min · Season 2 Episode 20Send us Fan Mail Engagement tools have long been treated as a “nice to have.” Something you invest in when there’s extra budget.And something that quickly gets cut when…
- Connection, Community & Frontline Performance w/ JD Dillon · 1 h 7 min · Season 2 Episode 19Send us Fan Mail We spend a lot of time talking about frontline performance through metrics, productivity, and turnover. But underneath all of that are people doing hard work…
- Resilient Workforces: How People Leaders Can Guide Teams Through AI and Change w/ Kat Kibben (Three Ears Media) · 53 min · Season 2 Episode 18Send us Fan Mail Uncertainty has become the default setting of work. AI is reshaping roles faster than job descriptions can keep up. Frontline teams are being asked to adapt to…
- When Culture Becomes Reactive w/ Lia Seth (Cylinder) · 52 min · Season 2 Episode 17Send us Fan Mail Most organizations eventually hit a moment where the employee experience starts to fray. It might happen during rapid growth, a restructuring, when new…
- Stop Chasing Engagement and Start Fixing Recognition w/ Joey Price (JumpStart HR) · 57 min · Season 2 Episode 16Send us Fan Mail You’d be hard pressed to find people leaders who don’t genuinely want to recognize great work.You care about your teams, but you’re also under pressure making…
- Say Less, Mean More: Internal Comms That Work w/ Pamela Kaye (PK Communications) · 59 min · Season 2 Episode 15Send us Fan Mail Most companies think internal communication is updates, newsletters, or another Slack post that just gets ignored. But, employees experience it differently. They…
- Re-imagining the world of work with AI w/ Sarika Lamont (Vidyard) · 1 h 15 min · Season 2 Episode 14Send us Fan Mail AI is already reshaping how work gets done, and people leaders are being asked to guide teams through a shift that is moving faster than most organizations are…
- Is Connection a Crucial Performance Metric? w/ Dr Thorp (Quantum Connections) · 49 min · Season 2 Episode 13Send us Fan Mail For years, organizations have tried to buy loyalty. Higher pay. Better perks. More benefits. But a growing body of evidence suggests that none of those are the…
- How AI is enhancing, not replacing, human collaboration w/ Artem Koren (Sembly AI) · 1 h 8 min · Season 2 Episode 12Send us Fan Mail AI isn’t here to replace people.It’s here to change how we work together. But it doesn’t always feel that way, especially in today’s uncertain job market. Today…
- Flexible Staffing for Frontline Success (Without Breaking the Workforce) w/ James Terry (Indeed Flex) · 49 min · Season 2 Episode 11Send us Fan Mail Flexible staffing gets talked about like a silver bullet. “More agility.” “Lower costs.” “Better coverage.” But on the frontline, flexibility can either unlock…
- Accessibility as a Competitive Advantage w/ Britne Jenke (Inclusive Pixelation) · 44 min · Season 2 Episode 10Send us Fan Mail Accessibility isn’t just the right thing to do It can be a strategic advantage. Today, we’re talking about how inclusive design, proactive accommodations, and…
- Platitudes are not gratitudes w/ Hayley Shelton (Mockingbird Consulting) · 50 min · Season 2 Episode 9Send us Fan Mail Gratitude was never meant to be a checklist item. Especially in hiring. Candidates feel pressured to send the “perfect” thank-you note… and some managers treat…
- The overlooked side of DEI w/ Rachel Shaw (Rachel Shaw Inc) · 51 min · Season 2 Episode 8Send us Fan Mail DEI is talked about constantly, but there’s a whole side of it that doesn’t get the attention it deserves. Disability inclusion and caregiver support aren’t…
- 2025: A Year in Review · 47 min · Season 2 Episode 7Send us Fan Mail As we head into 2026, we wanted to pause, not to predict what’s next, and not to replay the same trends you’ve already heard a dozen times, but to be honest…
- Bridging the digital divide for frontline workers w/ Victoria Dew (Dewpoint Communications) · 37 min · Season 2 Episode 6Send us Fan Mail Frontline workers are used to feeling disconnected. While corporate teams adapt to hybrid work, digital tools, and AI, many frontline employees are still…
