About this podcast
MSPs will bridge the gap between business and technology with Humanize IT — a fun, educational podcast that will keep your MSP relevant, maximize your value and help your clients see you as a trusted partner. In each episode, hosts Adam Walter, Skip Ziegler and other industry experts will show MSPs how to excel with a new, more conversation-based approach to technology!
Episodes
The newest 20 of 299 episodes
- AI Sales: How to discover and build profits · 23 minJennifer Bleem, founder of MSP Sales Revolution, explains that Harvey is designed to fill a crucial gap in many MSPs' operations. Often lacking a Chief Revenue Officer, these…
- How to use virtual employees to empower your company · 26 minIn this episode, Adam Walter and Jennifer Bleem explore the transformative potential of AI-based virtual employees, or agents, and how they can revolutionize business operations…
- Farewell Skip...End of an Era · 18 minIn this episode, Adam and Skip reflect on their journey with the Humanize IT podcast, sharing insights on the human element in IT, the impact of AI, and the importance of…
- Airel: Check yourself before you wreck yourself · 24 minIn this episode, Adam Walter and Skip Ziegler explore how to effectively train and manage virtual employees and AI systems, emphasizing research, accuracy, and human-like…
- How to Train a Virtual Employee · 22 minIn this episode, Adam Walter and Skip Ziegler explore the intricacies of building and training virtual employees using AI, focusing on the balance between deterministic and…
- Meet Airiel our vCIO · 24 minIn this episode, Adam Walter and Skip Ziegler explore the development and capabilities of virtual employees like Ariel, emphasizing how AI can be tailored to mimic human roles…
- Weird Science with AI · 22 minIn a world where artificial intelligence is becoming integral to our daily tasks, understanding how to effectively build and manage virtual employees is crucial. Adam Walter and…
- The next year of AI · 23 minIn recent years, Artificial Intelligence (AI) has transformed the landscape of technology, yet many still wonder about its future trajectory. Are we headed towards a predictable…
- The last year of AI · 24 minAI is rapidly changing the way we interact with technology, and this transformation can be compared to the dawn of the internet in the late 90s. In this blog post, we'll explore…
- Legal Review with AI · 28 min-In this episode, Adam Walter and Skip Ziegler explore how AI tools like Claude can revolutionize legal document review, making it faster, more accurate, and cost-effective. They…
- Is MS Office dead? · 27 minIs Microsoft Office on its last legs? Here’s why I think it might be time to move on... 🛑 Tag someone who still swears by Word! In a world full of AI tools, I found myself…
- Virtual Employees: What are they? · 25 minThis episode explores the concept of virtual employees powered by AI, differentiating them from simple chatbots and scripts. It discusses how AI harnesses, consensus-building…
- AI and Skynet: Navigating AI Ethics · 24 minThis episode explores the ethical and regulatory challenges of AI development, focusing on recent industry responses to government overreach, the importance of responsible AI…
- AI and Skynet: Navigating AI Ethics · 24 minThis episode explores the ethical and regulatory challenges of AI development, focusing on recent industry responses to government overreach, the importance of responsible AI…
- How to start with AI...again... · 24 minThis episode explores how to get started with AI, focusing on practical steps, platform choices, workflow integration, and security considerations. Perfect for beginners and…
- How AI Agents Can Transform Network Management · 29 minInsights from John Capobianco Discover actionable steps and innovative tools to integrate AI into your network environment with insights from expert John Capobianco. Whether…
- Introducing Vibeops: Advice for Engineers · 23 minIn this episode, John Capobianco shares his journey from engineering to DevOps and introduces the concept of vibeOps—an innovative approach to network automation and AI…
- Agentic AI: What is it? · 23 minExploring the concept of agentic AI and its transformative impact on business processes and personal productivity. Learn how virtual employees can automate routine tasks…
- What you don't know about AI · 24 minIn this conversation, Adam Walter and Skip Ziegler discuss the rapid evolution of AI and its implications for businesses. They emphasize the importance of understanding how…
- AI Tool Sprawl: A Warning · 24 minIn this episode of the Humanized IT podcast, Adam Walter and Skip Ziegler discuss the transformative impact of AI on businesses and the IT landscape. They explore the evolution…
