Repair vs Replace: Why Most HVAC Techs Are Having the Wrong Conversation

Repair or replace? It’s one of the most debated — and emotionally charged — decisions in HVAC today.

In this episode of HVAC Full Blast, hosts Mary Carter and Steven Ross are joined by David Holt, Director of Education and Coaching at EGIA, for a candid conversation about how contractors, technicians, and homeowners really navigate repair versus replacement decisions.

Together, they explore:

• Why repair vs. replace is more about mindset and education than pressure
• How technician emotions and homeowner psychology shape outcomes
• The role of trust, questions, and clear options in better…