IDD Leader
by Nate Beers
Ep. 109 - Why DSP Turnover Keeps Happening (And What to Do About It)
About this podcast
For IDD Providers: Tired of the revolving door of staff? Join host Nate Beers as he and other industry leaders share loads of actionable advice on how you can retain and grow your DSP workforce. Just because there's a nationwide DSP workforce crisis doesn't mean that your organization has to churn through staff. Listen to innovative solutions to increase your staff retention and give your organization a competitive advantage so that at the end of the day you provide the best quality care for those you support.
More effective supervisors. Stronger workforce. Lower turnover.
Episodes
The newest 20 of 107 episodes
- Ep. 109 - Why DSP Turnover Keeps Happening (And What to Do About It) · 29 minIf you lead an IDD provider, you’ve probably spent a lot of time putting out fires over staffing: open shifts, overtime, temp coverage, and a revolving door that never stops…
- Ep. 108 - Grow Leaders Before You Promote Them (w/ MV Advancements) · 25 minYour best direct support professional gets promoted to supervisor. Now what? At too many organizations, the answer is sink or swim. Marie Gwilliam calls it learning to swim by…
- Ep. 107 - Under 18% Turnover: Core Values That Actually Stick (w/ MVA) · 33 minYour core values are probably on a poster. At MV Advancements, an IDD provider in Oregon, theirs used to be too: framed on the wall, wordy, and easy to ignore. Now, as Katie…
- Ep. 106 - How This IDD Agency Keeps Staff Year After Year w/ Core Services · 27 minYou can’t pay people to stay. You also can’t write them up into caring. So how does one IDD agency keep its direct support staff year after year, with wages above its competitors…
- Ep. 105 - How This IDD Agency Bet on Its People w/ Core Services of NE TN · 35 minImagine telling your board you're about $150,000 in the red this year, and that you chose it. That's the call Susan Arwood made as the new executive director of a Tennessee…
- Ep. 104 - Why Employee Appreciation Isn't Enough w/ Melanie Bazile · 34 minYou thank your team constantly. You write the cards, send the texts, say the words out loud. Then someone above you calls and says morale on that team seems low. That's the exact…
- Ep. 103 - This Company Asks: “What’s Your Dream?” w/ Melanie Bazile · 36 minSomewhere on your team right now, there's someone with real potential and no real path — and no one's ever asked them what they actually want out of their career, let alone their…
- Ep. 102 - 5 Mistakes Leaders Make When Solving Turnover · 18 minYou're short-staffed. Which means your team gets burned out. Which means people leave. Which means you're even more short-staffed than before. If that loop sounds familiar…
- Ep. 101 - What Does “Good Leadership” Even Look Like? · 27 minYou've probably had a version of this moment yourself: someone on your team says all the right things about wanting to grow as a leader, and when you ask what "getting better"…
- Ep. 100 - Before Staff Decide to Leave w/ Kris Foss · 55 minSomewhere on your team right now, a staff member hired last month is quietly deciding whether they'll make it to ninety days. Not because of one bad shift — because of a growing…
- Ep. 99 - The One-Line Definition of Culture That Sticks - (w/ Dr. Manny Rodriguez) · 33 minIf some version of this story sounds familiar, you're not alone: There's a rebranding effort — new logo, new shirts, new colors, the whole thing — that lasted about a month…
- Ep. 98 - How One Org Cut Turnover From 60% to 20% w/ Dr. Manny Rodriguez · 39 minTurnover was sitting at 60% year after year, and Dr. Manny Rodriguez says the first question nobody was asking wasn’t “how do we fix this,” it was “why do we assume we already…
- Ep. 97 - The Leadership Bench Every IDD Org Needs w/ Wes & Kristy Mast · 37 minTake a full two weeks off — no email, no check-ins, phone off — and watch what happens to your organization. If that thought makes you a little uneasy, you're not alone, and Wes…
- Ep. 96 - Why Great Leaders Stop Solving Everyone’s Problems w/ Wes & Kristy Mast · 44 minWes Mast used to call himself the "chief everything officer." Answering phones, doing inspections, handling marketing, driving to job sites, and eating lunch in the car — all at…
- Ep. 95 - What No Executive Director Is Allowed To Say (w/ FCS & AADD) · 34 minThere’s a sentence Amanda Elder says almost every executive director is thinking, but nobody actually says out loud. Amanda leads Frontier Community Services in rural Alaska. Kim…
- Ep. 94 - When Innovation Isn't Optional in Rural IDD Care (w/ AADD & FCS) · 39 minIf you're leading in this field, chances are you already know: there's no real playbook. No one handed you a map for the exact situation you're in right now. Amanda Elder and Kim…
- Ep. 93 - How One Provider Cut Reports From 2 Weeks to 1 Hour w/ Daniel Caridi · 36 minOne organization used to spend three staff members and two full weeks writing their quarterly reports. Now it takes one person about an hour. That's the kind of number Daniel…
- Ep. 92 - How Dodgeball Launched an IDD Tech Startup w/ Daniel Caridi · 26 minA volunteer dodgeball class for five people with intellectual and developmental disabilities. That's where Daniel Caridi's company started — and somehow it turned into an EHR…
- Ep. 91 - Why the Best IDD Organizations Ask Questions Nobody Else Thinks To (w/ CQL) · 33 minThere was a woman in her 80s. Her one goal was to get her driver's license. When someone finally asked where she'd go first, she said the grocery store. Then: "I'd go see my…
- Ep. 90 - How a Compliance Process Became a Culture Shift w/ CQL · 29 minWhat if the thing you've been dreading is actually the thing that could transform your organization? For the past year, Nate kept noticing a pattern: a disproportionate number of…







