Problem Solving XI: The Scientific Method, Toyota’s Approach to Problem Solving

What if the key to better problem-solving isn't having the right answers, but learning how to ask the right questions?

In this episode, we explore how Toyota applies the scientific method to problem-solving and continuous improvement—and why developing people who think like scientists is more valuable than simply teaching them to implement solutions.

Drawing on Steven Spear and H. Kent Bowen's influential research, Decoding the DNA of the Toyota Production System, we examine how Toyota approaches improvement through observation, hypothesis testing, experimentation, and learning. Rather…