Let’s Laugh About It
autor: Zoe Kahn
Najnowszy odcinek
From Amazon to Schools: How Cali Books Turns Customer Feedback Into…
From Amazon to Schools: How Cali Books Turns Customer Feedback Into…
O tym podcaście
The not-so-serious but informative business podcast. 😋
Odcinki
Najnowsze 20 z 77 odcinków
- From Amazon to Schools: How Cali Books Turns Customer Feedback Into Growth | Let’s Laugh About It · 44 minZoe Kahn sits down with Carinne Meyrignac, founder of Cali Books, and Rachel Greenawald from the Inevitable Agency team for an honest, funny, and heartfelt conversation about…
- Can CX Drive Revenue? Liquid I.V.’s Domonique Brown on Scaling to $1B | Let’s Laugh About It · 48 minCan CX actually drive revenue? Zoe Kahn sits down with Domonique Brown, Senior Director & Head of Customer Experience at Liquid I.V., to talk about scaling CX from a 10-person…
- From Screaming CEOs to AI Agents: How Mia Chapa Rebuilt CX at Glamnetic | Let’s Laugh About It · 35 minZoe Kahn sits down with Mia Chapa for an honest, funny, and unfiltered conversation about AI, CX, and what it really takes to earn customer trust. In this episode, Mia - VP of…
- The Customer Experience Behind Good Girl Snacks' Viral Alix Earle Moment | Shop w/ Me · 28 minWhat happens when a customer has a less-than-perfect experience... and it turns into one of the best marketing moments a brand could ask for? This week, we're breaking down the…
- The CX Behind Building a Retail Brand | Let's Laugh About It x DTC Podcast Swap · 47 minWhat happens when two ecommerce marketers stop pretending everything always goes according to plan?In this podcast swap of Let's Laugh About It and the DTC Podcast, Zoe sits down…
- The Playbook Behind Viral Ecommerce Brands | Let's Laugh About It with Isaac Medeiros · 49 minToday on the podcast, we're joined by Isaac Medeiros, entrepreneur, operator, and founder of Mini Katana and Kanpai Candy. Isaac is best known for building one of ecommerce's…
- The Cost of Bad Customer Experience | Let's Laugh About It with Rachel Greenawald · 21 minA bad customer experience doesn’t just create an inconvenience, it creates a cost. In this episode of Let’s Laugh About It, we unpack the real price brands pay when experience…
- Behind the Scenes at Inevitable Agency | Let’s Laugh About It with Camryn Capuzzo · 38 minIn this episode of Let’s Laugh About It, we’re introducing Camryn: Zoe’s EA (Executive Assistant) and unofficial glue of Inevitable Agency. Fresh out of college, Camryn stepped…
- Make It Make Sense: A CX-First Approach to Marketing | Let’s Laugh About It with Emma Grove · 33 minZoe sits down with Emma Grove to talk about her unconventional path into marketing—from dropping out of college and working in hospitality to landing a role at Inevitable Agency…
- Customer Service vs CX: Understanding the Full Customer Journey | Let's Laugh About It with Rachel Greenawald · 31 minIn this episode of Let’s Laugh About It, Zoe and Rachel break down the real difference between reactive support and proactive, brand-defining experience. From AI agents that…
- Scaling Gains in Bulk: Transparency, Subscriptions, and the Real Cost of Growth with Braven Grant | Let’s Laugh About It · 41 min · Sezon 2 Odcinek 13Zoe Kahn sits down with Braven Grant for an honest, funny, and unfiltered conversation about growth, hustle, and mindset. In this episode, Braven - Founder & CEO of Gains (Gains…
- Scaling DTC: How Seb Williams Doubled Revenue for 7-Figure Brands | Let’s Laugh About It · 50 minToday on Let’s Laugh About It, we’re joined by Seb Williams, founder of Ads by Seb, where he provides fractional growth marketing services to DTC brands doing $1–10M in revenue…
- $50,000 Mistakes, Free Cars & Business Laughs w/ Sean Frank – Let’s Laugh About It! · 43 minEver wondered what it’s like to run a business that gives away free cars, experiments with AI, and still finds time to laugh about the chaos? In this episode of Let’s Laugh About…
- Anne from Olipop on CX Chaos, AI, and Pro/Prebiotics · 36 min · Sezon 2 Odcinek 9Zoe and Anne dive into the wild world of CX — where no two days are the same, the customers keep you guessing, and the best stories are usually the ones you can’t make up. From…
- From MVMT to Turtle Beach: How Ryan Dell Built Global Brand Momentum | Let's Laugh About It · 35 minThank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and…
- Future-Proofing CX: How QA, AI, and Customer Care Drive Business Success with Kristina Moriarty | Let's Laugh About It · 48 minToday we’re joined by Kris Moriarty, Senior Director of CX, Sales Enablement, and Special Projects at Epic Gardening and Botanical Interests — and author of The CX Blueprint…
- Risk & Reward: The CX Career Starter’s Podcast with Rachel Greenawald | Let's Laugh About It · 35 minThank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and…
- The AI & CX Connection: Smart Tech, Real Talk, and a Few Giggles with Alice Shabazian | Let's Laugh About It · 40 minThank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and…
- From Garage to 9-Figure Brand: How MacCoy Merkley Scaled PLG with Community & Retention | Let's Laugh About It · 43 minThank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and…
- CX Q&A Gone Wild: Retention Tips, Customer Fails & Laughs | Let’s Laugh About It · 34 minThank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and…
