Members First Mindset
by Credit Unions First
Latest episode
A Partnership Built on Shared Values Between Credit Unions First and…
A Partnership Built on Shared Values Between Credit Unions First and…
About this podcast
Dive into Members First Mindset where hosts Dan Daggett, Chief Strategy Officer of Credit Unions First and Melanie Munsey, Chief Executive Officer, uncover Credit Union industry insights. They tackle trends, policies, and tech advancements, delivering sharp analysis with a members-first approach. It's not just talk; it's about enhancing Credit Union member satisfaction.
Join Dan and Mel for an insider's look at the Credit Union world, where they're not shy about asking hard-hitting questions. It's a podcast with a purpose—a blueprint for member-focused success.
Episodes
- A Partnership Built on Shared Values Between Credit Unions First and Innovative Business Solutions · 26 minIn this episode of Members First Mindset, hosts Dan Daggett and Melanie Munsey welcome Mark Cox, President and CEO of Innovative Business Solutions (IBS), and Nicol Matthews…
- When, What and Why Do You Let Go of Some of Your Organization's Internal Operations? · 26 minIn this episode of Members First Mindset, Dan Daggett and Melanie Munsey sit down with Nate Anderson, President and CEO of Rekindle, and Tony Kitt, CEO of Plexcity, to talk…
- How Credit Unions First Is Fixing What's Broken in Insurance Products · 40 minIn this special episode of Members First Mindset, Joshua Barclay (host of Grow Your Credit Union) takes over hosting duties to dive deep into Credit Unions First — the CUSO…
- Shouldn't Every Decision Be About the Member? · 22 minJoin Dan Daggett and Melanie Munsey as they sit down with Tansley Stearns, CEO of Community Financial Credit Union and recent inductee into the Herstory Exhibit at America's…
- How Are Credit Unions Doing Managing Uninsured Collateral Losses? · 27 minThe uninsured driver crisis is creating catastrophic exposure for credit union auto portfolios across America. In the latest episode of the Members First Mindset podcast, hosts…
- The Power of Branding and Marketing With the CUSO M3 Group · 30 minBuilding a powerful brand starts with understanding who you serve and why you exist. In the latest episode of the Members First Mindset podcast, hosts Dan Daggett, Chief Strategy…
- Mission-Driven CUSOs: Members Mobile, Reseda Group, and FI SAFE · 35 minHost Dan Daggett, Chief Strategy Officer of Credit Unions First, is joined by guest co-host Emily Jorgensen, Manager of Training and Development at Credit Unions First, for a…
- Reimagining Credit Unions: NACUSO's Roadmap for Collaboration and Growth · 35 minIn this episode of Members First Mindset, hosts Dan Daggett and Melanie Munsey welcome Adam Lee, Head of Innovation at NACUSO and Ronaldo Hardy, Former President, NACUSO to…
- Blanket LSI is a Win-Win for Member Experience and Credit Union Growth · 21 minIn this follow-up episode of Member's First Mindset, host Dan Daggett, Chief Strategy Officer, Credit Unions First and guest co-host Jon Jorgenson, Co-Founder, Credit Unions…
- Even If A Business Decision Is Legal, Is It Ethical? · 32 minJoin Dan and Mel as they talk about business ethics with industry leader Mike Kelly, President and CEO of TeamOnUp. In this episode, you'll learn about: • The challenges credit…
- The Passion Behind The Credit Union Movement · 31 minIn this episode Dan and Mel are joined by Jennifer Audette, CEO of Polam Federal Credit Union, and Stephanie Smith, Executive Director of America's Credit Union Museum to discuss…
- NCUA's 2024 Supervisory Priorities: Part 2 · 19 minJoin Dan and Mel in the second installment of our series on the NCUA's 2024 Supervisory Priorities, featuring special guest Tyler Gray from Lenders Compliance Technology. In this…
- NUCA's 2024 Supervisory Priorities: Part 1 · 21 minIn our third episode of the 'Members First Mindset' podcast, Dan and Mel bring on Pam Easley, Chief Risk Officer of Akuvo, and Steve Castagna, Chief Revenue Officer of Akuvo to…
- What Can Be Done to Preserve Our Credit Unions? · 24 minJoin Dan and Mel as they dive into a profound discussion on the future of credit unions with guest Denise Wymore, marketing manager for small credit unions, at Zest.AI. In this…
- Is Your Collateral Protection Program Hurting Your Members? · 33 min · Season 1 Episode 1Join Dan and Mel as they talk about the benefits of Blanket LSI over Force-Placed CPI and interview Ashley and Jeremy of AMOCO to talk about their experience switching from…
