Memory Makers Podcast
de Creative Works
Cel mai nou episod
Ep. 158 - How to Lead Change Without Breaking Your Team with Renee…
Ep. 158 - How to Lead Change Without Breaking Your Team with Renee…
Despre acest podcast
Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.
Episoade
Cele mai noi 20 din 158 episoade
- Ep. 158 - How to Lead Change Without Breaking Your Team with Renee Welsh · 42 minOn this episode of the Memory Makers Podcast, Russ sits down with Renee Welsh, CEO of Embed, to unpack the honest human reality behind system overhauls, AI, and digital tools…
- Ep. 157 - How to Transform Tense Guest Moments Into Repeat Customers with John Keys · 31 minOn this episode of the Memory Makers Podcast, Russ sits down with John Keys, Sales Director at CenterEdge Software, to discuss how family entertainment centers can transform…
- Ep. 156 - Why "Competitive Socialization" Is Missing the Mark in FECs with Armando Lanuti · 52 minOn this episode of the Memory Makers Podcast, Russ is joined by Armando Lanuti, President and Owner of Creative Works. Together, they strip away the corporate speak to reveal…
- Ep. 155 - Rethinking Family Entertainment for Sensory Balanced Experiences with Kay Anderson · 38 minOn this episode of the Memory Makers Podcast, Russ is joined by Kay Anderson, Founder of Prana Play in Carmel, Indiana. Inspired by raising her own family, Kay opened a family…
- Ep. 154 - Crafting Unforgettable PR Strategies for Your FEC with Kevin Loughery · 24 minns, to reveal a powerful growth engine local venues constantly overlook: public relations. Kevin knows you do not need to spend millions of dollars on a massive facility overhaul…
- Ep. 153 - How to Create Immersive FEC Experiences with Concept Artist Kimberly Holbrook · 24 minOn this episode of the Memory Makers Podcast, Russ sits down with Creative Work's Concept Artist and Illustrator, Kimberly Holbrook. You will recognize her as one of the creative…
- Ep. 152 - FEC Arcade Operations & Staff Training Tips with David Pascoe · 32 minOn this episode of the Memory Makers Podcast, Russ is joined by David Pascoe, Business Development and Sales Executive at LAI Games. Drawing on over 15 years of industry…
- Ep. 151 - How to Turn Complaints Into Brand Advocates with Josh Liebman, ICAE · 44 minOn this episode of the Memory Makers Podcast, Russ sits down with Josh Liebman, ICAE—Guest Experience Strategist, Founder of Liebman Leisure Group, Co-Host of the AttractionPros…
- Ep. 150 - How Smart AV Integration and Atmosphere Drive Revenue for FECs with Danielle Hardin · 21 minEp. 150 - How Smart AV Integration and Atmosphere Drive Revenue for FECs with Danielle Hardin by Creative Works
- Ep. 149 - How to Scale Your FEC Business Through A Positive Culture and Guest Connection with Chris King · 38 minOn this edition of the Memory Makers Podcast, Russ sits down with Chris King, Partner and CEO at Monster Mini Golf. With over two decades of experience in franchising and family…
- Ep. 148 - How to Turn Underutilized Venue Space into Live Entertainment with Jack Slayton · 30 minOn this episode of the Memory Makers Podcast, Russ is joined by Jack Slayton, Co-Founder and Chief Operating Officer at Game Show Studio. Together, they explore the shift toward…
- Ep. 147 - Fixing Frontline Retention through Leadership and Culture Secrets with Matt Heller · 47 minOn this episode of the Memory Makers Podcast, Russ sits down with long-time friend, author, and attractions industry veteran Matt Heller from Performance Optimist Consulting…
- Ep. 146 - The Secret to High-Engagement Socials for Entertainment Venues with Crosse Bearden · 35 minOn this episode of the Memory Makers Podcast, Russ chats with Crosse Bearden, Marketing & Events Coordinator at Recoil Trampoline Park in Valdosta, Georgia. Crosse shares his…
- Ep. 145 - Finding New Sources of Inspiration with Danny Gruening · 37 minOn this edition of the Memory Makers Podcast, Russ sits down with the founder of Action Lab Leadership, Danny Gruening, to discuss finding new sources of inspiration. When you…
- Ep. 144 - The Multi-Attraction Future of Cinema with Dennis McIntire · 41 minOn this episode of the Memory Makers Podcast, Russ sits down with Dennis McIntire, VP of Strategic Development and Innovation at B&B Theatres. With over three decades of…
- Ep. 143 - How to Beat the Budget and Outsmart the Layout of Your FEC with Katie Ross · 22 miniscuss how to beat the budget and outsmart the layout when designing your FEC. Katie brings over a decade of commercial and attraction design experience to the table, sharing…
- Ep. 142 - Why Small Footprint FECs Are Growing in Popularity with Clint Novak · 45 minOn this episode of the Memory Makers Podcast, Russ is joined by Clint Novak, Owner of Novak Amusement Solutions and Planet Novak, to unpack the hidden opportunities within…
- Ep. 141 - The Science of Shopping Applied to Family Entertainment Centers with Paco Underhill · 41 minOn this edition of the Memory Makers Podcast, Russ sits down with Paco Underhill, global retail expert, founder of Envirosell Inc., and bestselling author of Why We Buy: The…
- Ep. 140 - Why Your FEC Staff Needs an AI Force Multiplier Right Now with Armando Lanuti · 31 minOn this episode of the Memory Makers Podcast, Russ sits down with Armando Lanuti to strip away the confusion and look at AI through a practical lens. As a business owner, you do…
- Ep. 139 - How to Eliminate Self-Imposed Limitations and Scale Your Entertainment Venue · 29 minOn this edition of the Memory Makers Podcast, Russ and Danny dive deep into the self-limiting beliefs and self-imposed boundaries that trap Family Entertainment Center (FEC)…
