MGAA Conversations
de Managing General Agents’ Association
038: AI and Automation for MGAs: Why Oversight and Integration…
Despre acest podcast
Welcome to MGAA Conversations, the latest addition to the podcast world, hosted by Mike Keating, CEO of the Managing General Agents Association. In this exciting new series, we delve into all things related to the rapidly expanding MGA (Managing General Agent) landscape. With a diverse array of guests from within the insurance industry and beyond, our aim is to explore the challenges, opportunities, and personalities shaping the MGA community.
Expect engaging discussions with prominent figures in the industry, including CEOs and innovators, offering first-hand insights into the dynamics of the MGA market. From the future of distribution strategies, such as partnerships with brokers, to the impact of insurtech and AI on the industry, no topic is off-limits.
Regulation is another key focus, as we navigate the evolving landscape of compliance and its implications for MGAs. Through candid conversations and expert analysis, MGAA Conversations aims to provide listeners with valuable perspectives on current issues and future trends affecting the MGA community.
But it’s not all serious business – expect lively conversations, off-the-wall guests, and a touch of humour to keep things entertaining. We invite you to join us on this journey, share your feedback, and suggest topics and guests for future episodes. Don’t forget to subscribe to MGAA Conversations on your preferred platform so you never miss an episode. Thanks for listening!
Episoade
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- 038: AI and Automation for MGAs: Why Oversight and Integration Matter with Charlie Blackburn of Azur Technology · 27 min · Episodul 39AI is increasingly shaping the future of MGAs and the broader insurance sector. In this episode, Charlie Blackburn, CEO of Azzur Technology, outlines the progress and promise of…
- 037: AI in MGA Underwriting and Claims: How Data, Automation, and Efficiency Win with Gavin Lillywhite of Xceedence · 30 min · Episodul 38Modern MGAs, brokers, and insurers face pressure from every side: softening rates, rising claims, regulatory scrutiny, and impatient investors. But as Xceedence’s Gavin…
- 036: Behind the Curtain: Lessons from a Lifetime Shaping Insurance Law with Michael Payton · 32 min · Episodul 37Insurance law is rarely front-page news until someone like Michael Peyton enters the room. In this energetic, wide-ranging conversation, Clyde & Co's long-standing chairman…
- 035: Specialty Insurance’s Tipping Point: Brokers, MGAs and AI Leading the Charge with Joel Markham, Gavin Peters & Graham Clark · 46 min · Episodul 36The specialty insurance market stands at a crossroads: soft conditions, shifting client risks, and the relentless advance of AI. In this candid conference podcast, leaders from…
- 034: Inside BIBA: Why the Broker - MGA ecosystem is thriving in 2026 | MGAA Conversations with Daren Rudd, Emily Gough, Liz Latter, Simon Taylor & Susan Diemer · 25 min · Episodul 35How healthy is the UK broker landscape really? Ahead of BIBA 2026, leaders from Qclaims, Victor Insurance, Virtue, CGI, and First Underwriting debate the shifting shape of the…
- 033: Inside BIBA: What’s Next for Ambitious MGAs and Brokers? with David Plummer, Richard Ellis, John Needham & Andy Hurrell · 32 min · Episodul 34The UK's MGA and broker landscape is buzzing with innovation, so why does BIBA remain the linchpin for meaningful partnership and growth? In this candid panel, leaders from PKF…
- 032: Counterparty Risk: Why Smart MGAs Are Raising the Bar with Nathan Banfield, Sonia Stanton & Richard Marshall · 41 min · Episodul 33Insurers and MGAs face unprecedented complexity in managing counterparty risk, especially as technology amplifies both opportunity and exposure. In this MGA Conversations…
- 031: AI in Insurance: What Leaders Get Wrong About Automation with Sasha Haco, Unitary · 24 min · Episodul 32In this episode we dive into a frank conversation with Sasha Haco, CEO of Unitary AI, as she unpacks the realities behind automation in insurance. Discover why true…
- 030: Rewriting the Rules: Inside the Evolution of Accident & Health with Kieran Morrin, HDI UK & Ireland · 22 min · Episodul 31The Accident & Health (A&H) market isn’t just surviving - it’s redefining how MGAs, carriers, and TPAs collaborate and compete. In this episode, Kieran Morrin of HDI UK & Ireland…
- 029: MGAs, Market Cycles and Lloyd’s: A View from Market Performance with Rachel Turk · 30 min · Episodul 30In this episode of MGAA Conversations, host Mike Keating is joined by Rachel Turk, Chief of Market Performance at Lloyd’s of London, for an in-depth discussion on the evolving…
- 028: Why Insurance Matters More Than Ever: A Deep-Dive with The ABI · 30 min · Episodul 29In this episode of MGAA Conversations, MGAA CEO Mike Keating sits down with Hannah Gurga, Director General of the Association of British Insurers (ABI), for a wide-ranging…
- 027: Championing the Next Generation: Building Talent, Visibility & Engagement in the MGA Market · 24 min · Episodul 28In this special episode of MGAA Conversations, host Mike Keating sits down with Jack Harding—Underwriter at Tokio Marine Kiln and Chair of the MGAA Next Generation Committee—to…
- 026: London Market Group CEO Caroline Wagstaff on Insurance Growth, Regulation & Young Talent · 21 min · Episodul 27In this episode of MGAA Conversations, Mike Keating is joined by Caroline Wagstaff, CEO of the London Market Group (LMG), for a wide-ranging discussion on the health…
- 025: Independent but Connected: How Ryan Gill Is Steering Bspoke into Its Next Chapter · 20 min · Episodul 26In this episode of MGAA Conversations, host Mike Keating speaks with newly appointed Ryan Gill, CEO of Bspoke Group, following the company’s acquisition by NFP. Ryan shares how…
- 024: Culture, Partnerships and Innovation in a Changing Market with Mike Crane · 33 min · Episodul 25In this episode of MGAA Conversations, Mike Keating, speaks with Mike Crane, SME & Specialty Director at AXA UK. They explore AXA’s long-term approach to growth, the role of…
- 023: Brokers, Branches & Big Deals: Inside the Industry with Howden’s CEO, Consumer & Local Commercial · 23 min · Episodul 24In this episode of MGAA Conversations, host Mike Keating sits down with Kelly Ogley, CEO of Howden Consumer and Local Commercial, to explore the current state and future of…
- 022: Bridging the Surety Gap: Chris Davies on Innovation, Regulation & Talent · 22 min · Episodul 23In this episode of MGAA Conversations, host Mike Keating sits down with Chris Davies, Group Chief Executive Officer at DRS Bond, to explore the highly specialised world of surety…
- 021: Partnership in Practice: How Zurich, Plum and Brown & Brown Are Redefining MGA Collaboration · 39 min · Episodul 22In this episode of MGAA Conversations, Mike Keating, CEO of the MGAA, is joined by David Nichols of Zurich and Clive Nathan of Brown & Brown to explore what makes a capacity…
- 020: Future-Focused and People-Led: AXA’s Journey Toward Sustainable Growth with Joel Markham, AXA UK · 35 min · Episodul 21In this engaging episode, Mike Keating, CEO of the MGAA, speaks with Joel Markham, Director of Schemes and Delegated Authorities at AXA UK. The conversation explores AXA’s…
- 019: Rethinking the MGA: How Pine Walk Balances Freedom with Discipline with Rinku Patel · 37 min · Episodul 20In this episode of MGAA Conversations, host Mike Keating speaks with Rinku Patel, CEO of Pine Walk Capital, about the firm's innovative platform model for MGAs. Founded in 2017…







