OFFBounds Retail
by Paula Macaggi
Latest episode
136. The Transformation Economy with Joe Pine
136. The Transformation Economy with Joe Pine
About this podcast
OFFBounds is where the world’s retail and commerce leaders go beyond headlines to talk about the decisions, strategies, and ideas shaping the future of the industry.
Every week, Paula Macaggi sits down in person with executives from leading brands, retailers, and technology companies for candid conversations about leadership, innovation, growth, and the realities behind building modern commerce businesses.
More than a traditional interview show, OFFBounds explores the human side of leadership: the risks taken, the lessons learned, the moments of reinvention, and the perspectives that rarely make it into press releases or conference stages.
Recorded in person with premium audio and video production, OFFBounds brings global commerce executives together in conversations designed to inform, challenge, and inspire the next generation of industry leaders.
Episodes
The newest 20 of 142 episodes
- 136. The Transformation Economy with Joe Pine · 39 min · Episode 136What if the future of retail is about helping customers become who they want to be? In this episode of OFFBounds, Paula Macaggi sits down with Joseph Pine, co-author of The…
- 135. MoMA's Chief Retail Officer: “We're really looking to be a point of entry for the museum.” · 22 min · Episode 135What can retailers learn from one of the world’s most influential art institutions? In this episode of OFFBounds, Paula Macaggi sits down with Jesse Goldstine, Chief Retail…
- 134. Retail technology from the investor's perspective · 31 min · Episode 134AI is making it easier than ever to build new technology, but also harder to know which companies will still matter tomorrow. In this episode, I speak with Miguel Bagulho…
- 133. Le Alfré's CEO, Alfré Snower: “I want people to feel like they’re in another world.” · 39 min · Episode 133What makes someone leave a career on Wall Street to build a menswear brand with no experience in fashion? In this episode, I sit down with Alfré Snower, founder and CEO of Le…
- 132. CVS Health's CDTO, Tony Ambrozie “The future of healthcare isn’t more technology. It’s less complexity for the patient.” · 35 min · Episode 132What if all your health records lived in one place, and AI could help you understand what they actually mean? In this episode of OFFBounds, Paula Macaggi speaks with Tony…
- 131. ☀️[Rewind] How Loblaw Built the Future of Grocery Retail · 33 min · Episode 131In this OFFBounds Summer Rewind, Paula Macaggi revisits her conversation with Lauren Steinberg, Chief Digital Officer at Loblaw, Canada’s largest retailer. Lauren shares how…
- 130. ☀️ [Rewind] Vitamin Shoppe's Andrew Laudato on AI, Innovation and the Future of Retail · 32 min · Episode 130What does it take to lead retail innovation when technology is evolving faster than ever? In this OFFBounds Summer Rewind, Paula Macaggi revisits her conversation with Andrew…
- 129. ☀️[Rewind] How Tony’s Chocolonely Scaled Purpose Without Compromise · 33 min · Episode 129Can a purpose-driven brand scale without compromising its mission? In this OFFBounds Summer Rewind, Paula Macaggi revisits her conversation with Dusan Vujovic, President of North…
- 128. ☀️[Rewind] How Mecca Brands Scales Human Connection in Retail · 37 min · Episode 128This week on our Summer Rewind series, we're revisiting one of our favorite conversations from Singapore at NRF APAC with Ian Burl, Chief Retail Officer at Mecca, Australia's…
- 127. Randa Apparel and Accessories' EVP and CMO, David Katz: “Signal is the thing that challenges what you believe.” · 42 min · Episode 127Retail leaders have access to more information than ever, but knowing what actually matters is a different challenge. In this episode of OFFBounds, Paula Macaggi sits down with…
- 126. Veronica Beard's CEO, Stephanie Unwin: "The strongest brands are built one customer at a time." · 28 min · Episode 126This episode was brought to you by Rayon. As retail brands open stores across new markets, from New York to Paris, keeping design consistent while moving fast gets harder. Rayon…
- 125. Shannon Flanagan's Book, 'Choose, Don't Chase Your Career'. · 27 min · Episode 125In this episode of OFFBounds, Paula Macaggi sits down with retail leader, five-time Top Retail Expert, NRF Top Voice, and Retail Women in Tech founder Shannon Flanagan to discuss…
- 124. Scanteak's CEO, Jamie Lim: "AI should be part of the process, not the purpose." · 24 min · Episode 123Artificial intelligence is transforming retail, but Jamie Lim believes most companies are starting in the wrong place. As the second-generation CEO of Scanteak, a retail group…
- 123. 7-Eleven Singapore's Managing Director, Anushree Khosla: "We don't just want to be a convenience store. We want to be a place of discovery." · 31 min · Episode 124Convenience retail is evolving beyond speed and accessibility. In this episode of OFFBounds, Paula Macaggi sits down with Anushree Khosla, Managing Director of 7-Eleven…
- 122. Warehouse Group's Head of Strategy and Media: "The future of retail media is audience-first, not retailer-first." · 30 min · Episode 122Recorded at NRF APAC in Singapore, Paula Macaggi sits down with Alex Lawson, Head of Strategy & Media at The Warehouse Group, one of the largest retailers in New Zealand…
- 121. OnTheList's CEO, Delphine Dultzin: "Even with AI, you can never predict 100% what customers will want." · 26 min · Episode 121In this episode of OFFBounds, Paula Macaggi goes to Singapore for NRF APAC 2026 and sits down with Delphine Dultzin, CEO and Co-Founder of OnTheList, to explore a retail…
- 120. Larroudé's CEO, Ricardo Larroudé: "The best person to program the company they have a vision for is the CEO." · 46 min · Episode 120This episode was brought to you by Rayon Retail design teams use Rayon to create store layouts, documentation, standards, and presentations in one collaborative platform. By…
- 119. Brandon Rael's Insights on Agentic Commerce · 38 min · Episode 119When ChatGPT launched, most retailers focused on chatbots and customer service. Today, the conversation is much bigger. AI agents are beginning to influence how consumers…
- 118. Retail Trends 2026 · 20 min · Episode 118Retail is entering a new era where technology is becoming invisible and human connection is becoming more valuable than ever. In this solo episode of OFFBounds, Paula Macaggi…
- 117. We Turned OFFBounds Into an AI-Powered Newsroom · 17 min · Episode 117Check our new website: OFFBounds.tv What does a media company built for the AI era actually look like? In this special solo episode of OFFBounds, Paula Macaggi shares how…
