Show notes
Utilities across the country are increasingly turning to time-of-day rates as electricity demand grows and delivery costs rise. But a harder challenge is giving customers the tools to save money under those new rates.
In this second episode of a four-part series with Bidgely, Stephen Lacey talks with Lou DeBrino, Vice President of Customer Operations at PSEG Long Island, and Ted Nielsen, Chief Product Officer at Bidgely.
As PSEG Long Island prepared to transition more than 900,000 residential customers onto time-of-day rates, success depended on building trust, improving transparency, and…
