About this podcast
Welcome to Practice Talk, the podcast that delves deep into the intricacies of healthcare practices. We amplify the voices of actual team members, revealing strategies for creating thriving healthcare practices.
Each episode, we engage with diverse staff, from receptionists to lab technicians and administrative professionals who will share candid stories and provide practical solutions for juggling patient care and business demands.
Our mission is to empower the dedicated teams that make healthcare happen. So whichever role you play, tune into Practice Talk for a genuine peek behind the scenes.
About the Host:
Lacie Ellis:
Meet Lacie, a seasoned professional with over 20 years of experience in healthcare. With a comprehensive understanding of practice operations, she has become a trusted authority in the field. Lacie's journey led her to the world of consulting, where she works her magic to help practices reach new heights. As a strategic marketing expert, she knows how to captivate audiences and drive sustainable growth. With a focus on boosting team morale, implementing effective training programs, and fostering open communication, Lacie stands out as a true industry insider.
Episodes
The newest 20 of 24 episodes
- Leading with Purpose: Culture, Hiring & Growth · 43 min · Season 1 Episode 23Team culture can make or break an orthodontic practice. Practice Manager Laura Wilde opens up about what truly keeps teams thriving. From defining team values and reinforcing…
- High-Tech Clinic Workflows with a Human Touch · 30 min · Season 1 Episode 22Orthodontic technology is transforming how practices deliver care. In this episode of Practice Talk, host Lacie Ellis interviews Rebecka Escamilla, lead clinical assistant at…
- Innovating the Ortho Workflow · 41 min · Season 1 Episode 21Virtual orthodontic exams are transforming how practices connect with patients. Host Lacie Ellis explores this innovation with remote treatment coordinator Kelly Smith. In this…
- Best of 2025 | Top Orthodontic Practice Tips From The Last Year · 36 min · Season 1 Episode 20Orthodontic practice management takes center stage in this best-of episode as Practice Talk host Lacie Ellis revisits the most impactful conversations from 2025. This compilation…
- Systems That Drive Success · 34 min · Season 1 Episode 19How can a mentorship-driven approach create an orthodontic practice where both staff and patients thrive? Today, Lacie Ellis is joined by Melissa and Katelyn from Horsey…
- Real-World Strategies for Ortho Success · 36 min · Season 1 Episode 18Want to elevate your orthodontic practice with proven strategies? Curious about fostering a thriving team environment? Join us on Practice Talk, where host Lacie Ellis dives into…
- Elevating the New Patient Experience · 26 min · Season 1 Episode 17Are you making the most of every new patient consultation in your orthodontic practice? Welcome to Practice Talk, the podcast where we dive into the people and processes that…
- From First Call to Final Smile - The True Impact of Orthodontics · 30 min · Season 1 Episode 16Are you ready to take your orthodontic practice to the next level? In this episode of Practice Talk, guest Alida Brydson joins Lacie Ellis as they dive into essential strategies…
- Behind the Braces: Balancing Clinical, Marketing, and Patient Care · 42 min · Season 1 Episode 15In this inspiring episode of Practice Talk, host Lacie Ellis sits down with Christi Hubert, a purpose-driven leadership professional with over 11 years of experience in the…
- Building More Than Smiles: The Journey of Starting an Orthodontic Practice · 45 min · Season 1 Episode 14Welcome back to Practice Talk with your host, Lacie Ellis. Today, we’re excited to welcome Janine Chinitz of Chinitz Orthodontics, a startup that’s been making waves in the…
- Keeping the Office Smiling: Strategies from a Seasoned Orthodontic Manager · 41 min · Season 1 Episode 13Welcome back to Practice Talk with your host, Lacie Ellis. This episode features Trisha LaRue, a seasoned orthodontic office manager, to discuss the unique challenges and rewards…
- Getting Clinical · 37 min · Season 1 Episode 12Welcome back to Practice Talk! with your host, Lacie Ellis. Today, we’re thrilled to be joined by Pheebe Lafreniere, a seasoned professional in the orthodontic field. In this…
- Cultivating a Positive Environment For Your Patients & Your Team · 43 min · Season 1 Episode 11Welcome back to Practice Talk! Today, we're turning the hiring process on its head and exploring how to view it as a positive opportunity to build your dream team. Haley Stumbo…
- From Consultation to Commitment: Winning Over Patients Without Pressure · 22 min · Season 1 Episode 10In this episode of Practice Talk, Lacie Ellis welcomes Cathy, a Lead Treatment Coordinator. Cathy will share her experiences guiding patients from consultation to commitment…
- Behind the Smiles: Insights from a Clinical Supervisor · 34 min · Season 1 Episode 9In this episode of Practice Talk, Laci Ellis, the host, warmly introduces Janella Perez, a seasoned orthodontic professional with 17 years of experience who brings a wealth of…
- Strategies for Community Growth and Engagement · 25 min · Season 1 Episode 8In this episode of Practice Talk, the Marketing Director of Lupi Orthodontics, Heather Hamm, divulges her office’s strategies for orchestrating prosperous community events. She…
- Are Virtual Exams Worth It? · 24 min · Season 1 Episode 7On this episode of Practice Talk, orthodontic assistant Jamie Kent unveils her office's secrets to successful virtual exams. She'll guide you through the entire process, from…
- What’s Happening In The Lab? · 31 min · Season 1 Episode 6In this episode of Practice Talk, orthodontists and dental professionals discover the key to a smoother, more productive lab: clear and consistent procedures. Join Brandi…
- Running an Efficient Clinic · 30 min · Season 1 Episode 5Are you curious about what key factors contribute to a clinic's efficiency? Mia Vincent has successfully honed the skills that will make your office efficient. With valuable…
- Managing Team Members (and Sometimes Your Doctors) · 27 min · Season 1 Episode 4Is office culture a real thing? Can team morale be built? What if your practice has an employee who is difficult to work with? Today, Lacie is joined by Laura Henry, who is at…
