Sobre este podcast
Radio Front Desk is a podcast that talks to real people in real clinics about what it takes to build a health and wellness business.
Host Denzil Ford, Editor-in-Chief of Front Desk magazine, digs into the inspiring stories of folks building their practices from the ground up — including what works, what hasn’t, and everything in between.
Created by the team at Jane App, this podcast is your source for discovering fresh ideas and proven strategies for clinic life. Join us on this journey of building a practice you love.
Episódios
Os 20 episódios mais recentes de 31
- Most replayed of 2025 · 16 min · Temporada 2 Episódio 29Happy New Year and happy one year of Radio Front Desk! We’ve spent the past year talking with clinic owners, practitioners, and leaders about what it really takes to run a health…
- Can ChatGPT be a therapist? What AI means for the future of therapy · 25 min · Temporada 2We know AI can give us answers in seconds. But can it really heal us? Therapy has never been more normalized… or more out of reach. And as waitlists grow and costs rise, AI has…
- Why year-end accounting feels so heavy for clinic owners (and how to turn it into a process you actually enjoy) · 25 min · Temporada 2 Episódio 27What is it about tax season that makes us feel like we’re falling behind? In this episode, Denzil sits down with Andrew Riesen, co-founder of Heard, to talk about the financial…
- How to find your people and grow your clinic through community (with Destin Jones from Jane App) · 30 min · Temporada 2 Episódio 25What if building your clinic’s community could feel natural, and maybe even fun? In this episode of Radio Front Desk, Denzil sits down with Destin Jones, Jane’s Head of Community…
- How to move through shame and self-doubt as a clinic owner · 18 min · Temporada 2 Episódio 23Every clinic owner faces a season where things don’t feel perfect. But why do so few talk about it? In this episode of Radio Front Desk, Denzil sits down with psychotherapist and…
- How to make therapy feel like self-care (and why it keeps clients coming back) · 23 min · Temporada 2 Episódio 21What if your clinic felt more like a tea party than a therapy office? That's exactly where Andrea Valliere started with her clinic, Road to Hana. In this episode of Radio Front…
- How to know if social media is actually helping your clinic grow (with The PreHab Guys) · 16 min · Temporada 2 Episódio 20Is social media really the key to building a thriving practice? Michael Lau and Adelle Smener of The Prehab Guys say not necessarily, even with 1.3 million followers of their…
- How to get great clinic photos through authentic healthcare photography · 21 min · Temporada 2 Episódio 18Could your clinic's photos be doing more to help you connect with new clients? In this episode of Radio Front Desk, Denzil is joined by photographer and business owner Ian…
- How to use branding to grow your clinic (with Bianca from Jane App) · 16 min · Temporada 2 Episódio 16What if your clinic were a person? That’s the question that sparked this episode with Bianca DiPietro, Jane’s marketing design manager and certified branding expert. In this…
- How to prevent burnout in healthcare with boundaries and AI · 17 min · Temporada 2 Episódio 14Burnout isn’t just a buzzword in healthcare. It’s a lived reality that shows up as exhaustion, pressure, and a slow erosion of joy. In this episode, Denzil revisits her…
- How to market your health & wellness practice (and still feel like yourself) · 10 min · Temporada 2 Episódio 9Marketing doesn’t always come naturally — especially in healthcare. It can feel overwhelming, confusing, or like something you’re “supposed” to know how to do. But what if…
- How to bring calm to your clinic’s front desk | Meghan from Jane App · 17 min · Temporada 2 Episódio 8What does it take to create a truly welcoming clinic? In this episode, we’re talking to Meghan Menzel. Before becoming the Training Lead at Jane, she spent nearly a decade…
- How to feel confident about your clinic finances: Money tips for new practitioners · 14 min · Temporada 2 Episódio 7What if your biggest business challenge wasn’t logistical, but emotional? In this episode of Radio Front Desk, financial therapist Aseel El-Baba sits down with Denzil to unpack…
- How to build clinic systems that scale (without facing burnout) · 27 min · Temporada 2 Episódio 6What happens when your right-hand team member quits two weeks after you return from maternity leave? For chiropractor and business coach Dr. Manju Asdhir, it was the wake-up call…
- How to hire for your clinic without regrets (with Nicole McCance) · 30 min · Temporada 2 Episódio 5What happens when you hire before you're ready? If you're Nicole McCance — retired psychologist turned business coach — you build a 7-figure practice with 55 therapists. In this…
- How to thrive as a practitioner (with Alison Taylor of Jane App) · 27 min · Temporada 2 Episódio 4What does it look like to go from running a clinic to building the software that runs clinics around the world? This guest is a special one: Alison Taylor — the Co-Founder and…
- How to turn your practitioner “why” into a business that works · 22 min · Temporada 2 Episódio 3In this episode, we’re talking to Angel Leung — registered nurse and founder of Baby Bean Consulting. After experiencing pregnancy loss herself, Angel set out to create something…
- How to attract the right clients to your clinic (and keep them coming back) · 23 min · Temporada 2 Episódio 2What does it take to keep patients coming back without feeling pushy? In this episode, we’re back with Dr. Kellen Scantlebury, founder of Fit Club NY. Dr. Kellen has always done…
- 5 Practical tips to find your perfect clinic space · 17 minIn this bonus episode, we’re jumping into the second half of our conversation with Meg and Neena from Articulate Design + Consulting. Here, they walk us through a few of their…
- How to choose the right clinic space (and design it well) · 24 min · Temporada 2 Episódio 1What if your clinic design could change the way you deliver care? In this episode, we’re talking to Meg and Neena — physios-turned-designers and the founders of Articulate Design…
