Rethink Retail
by Rethink Retail
Latest episode
Alexa Ads, AI Shoppers, and the Cost of a Declined Sale
Alexa Ads, AI Shoppers, and the Cost of a Declined Sale
About this podcast
Rethink Retail - the evolution of retail in today’s connected world.
Join us as we explore the most recent trends and innovations in commerce.
Episodes
The newest 50 of 500 episodes
- Alexa Ads, AI Shoppers, and the Cost of a Declined Sale · 49 minWelcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined…
- The Supply Chain Is the Customer Promise · 21 minEvery retail brand makes a promise at checkout. The product will be there, it will arrive on time, and the price will hold. The supply chain keeps that promise. In this special…
- Who Owns the Front Door, and Can Your Stores Deliver? · 49 minWelcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined…
- DELIVER’s Founder: AI and Cost Matter. So Do People · 12 minRetail supply chain leaders arrive at industry events with a problem to solve and a deadline to meet. Most of those problems come back to three things: AI, cost, and people…
- Sainsbury’s Store Entrance Is Its Busiest Homepage · 35 minIn UK grocery, 80% of customers still shop in stores, so retail media can’t live only on a website. At Nectar360, the retail media business behind Sainsbury’s and Argos, we treat…
- DoorDash’s $17B Instacart Deal & the Loyalty Tax Retailers Pay · 46 minWelcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman joins…
- 100 Sales to 10,000: Can Your Supply Chain Keep Up? · 21 minA single TikTok video in Poland can take a beauty product from 100 sales a day to 10,000. No forecast can see that coming, so the supply chain has to be built to respond. Rad…
- Retail Media’s Content Gap, From Creators to Sampling · 30 minMost retail media still runs on catalog images and repurposed TV ads, which gives shoppers little reason to stop and look. Content that helps people choose, whether it comes from…
- Google’s Universal Cart and the Weather Behind Demand · 45 minWelcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined…
- The Customer Signals That Sent Amazon Prime to Colombia · 15 minAmazon runs full operations in 22 countries, yet shoppers in more than 100 countries buy from it. Deciding where to invest next comes down to reading what those customers are…
- Is Micro-Fulfillment the Winning Strategy in the US? · 16 minOnline now makes up more than 19% of US grocery sales, and most of those orders are still picked off store shelves. That gets grocers online quickly, but it brings missing items…
- Split Budgets Are Holding Back Retail Media Growth · 35 minRetail media replaced the printed flyer, but the way brands plan for it hasn’t changed much. Budgets still roll over year to year like a trade expense, split across teams that…
- Hackers, Tariffs, and a $9.3 Billion Grocery Fight · 58 minWelcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined…
- Real-Time Loyalty: A Conversation with Evan Gaetano, Membership Strategy & Innovation at Sam's Club · 14 minWalmart sources produce from 10,000 American farms. Many shoppers who relied on Walmart for cereal and coffee had no idea, and crossed the street to buy fruit and vegetables from…
- Retail Media’s $170 Billion Creative Problem · 33 minRetail media now draws $170 billion a year, more than TV and CTV combined, and much of that money buys ads few shoppers remember. Lisa Zielinski (Ipsos) joins Jeremy Goldman on…
- Nike, P&G, and TikTok Fight to Keep the Customer · 51 minWelcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined…
- Lessons in Global Growth From Crocs and BioSteel · 18 minLeverage, local knowledge, and high margins. That's the recipe Andrew Nichols (Warroad Original Hockey Co.) has learned to grow a consumer brand across new channels and…
- How Adyen Unified SharkNinja's Global Payments · 23 minUntil 2024, SharkNinja ran its direct-to-consumer business on two separate tech stacks, one for North America and one for Europe. Every new market added more complexity just as…
- Retail Media and AI Agents Move at the Speed of Trust · 34 minRetail media moves at the speed of its people. Shopper habits, trust between retailers and brands, and comfort with handing work to AI all set the pace more than any piece of…
- Amazon vs. Meta: Who Controls the AI Shopper? · 46 minAmazon believes in AI shopping agents. It just wants to decide whose agents get through the door. Welcome to another edition of Retail Roundup. This is your weekly brief helping…
- How to Own the Grocery Customer and Keep Them · 17 minIn online grocery, the delivery driver is often the only person a customer ever meets from the retailer. Whoever runs that delivery, and whoever holds the order data behind it…
- Missed Fiscal Regulations Can Close Your Stores Abroad · 29 minA retailer can get everything right in a new country and still be shut down over how it records a sale. The culprit is fiscalization, the rules for how every transaction gets…
- Retail Media's $100B Question: Can You Prove It? · 35 minEvery number in retail media right now comes from someone grading their own homework. Retailers measure their own campaigns, and platforms measure their own inventory. Lindsay…
- Costco Hands Off Delivery as Kroger Bets on AI · 31 minWelcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this special in-person…
- TIARA Sells by Teaching Buyers, Not Pitching · 19 minZuly Matallana's brand has the kind of unpaid advocacy most founders spend years chasing: a Dragon's Den investor who still posts about the product, a Good Morning America…
- Retail Media's Investment Gap and How to Close It · 31 minA new Rethink Retail series going inside the real strategies, real numbers, and real people building retail media from the ground up. In our debut episode, host Drew Cashmore…
- AI's Existential Risk Debate Hits Retail's Radar · 36 minWelcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode…
- When Tariffs Hit, Calgary Co-op Doubled Down on Local · 14 min$27.6 billion in American goods now enters Canada facing a new tariff, 15%, 25%, or 50% depending on the product, as part of Canada's counter-tariffs on US goods. Dairy, general…
- How Seamless Tech Powers Human Connection · 17 minRetail technology has automated the back office for years, but the store floor has lagged, still running on manual gap scans and disconnected systems that pull associates away…
- Tariffs Hit Canada as AI Reshapes Product Discovery · 33 minWelcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode…
- China's Unichannel Model, Latin America's Opportunity · 23 minUnichannel isn't the next phase of omnichannel. It proves that omnichannel was never the finish line. In this episode of the Global Lens podcast series, host Lavina Suthenthiran…
- The Scale Playbook: How Sonic Turned Different Into $2B · 23 minScaling a brand and protecting what makes it distinct aren't the same goal, and knowing the difference separates lasting growth from quiet erosion. For 23 years as CEO of Sonic…
- Amazon Doubled Apparel Share. Shein's IPO Fell · 42 minWelcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode…
- Why Brand Loyalty Is Retail's Best AI Defense · 18 minGlobal retail leaders are adjusting their strategic playbooks as practical AI integration, localized omnichannel operations, and customer retention redefine competitive growth…
- The 30 Seconds at Checkout That Make or Break Loyalty · 22 minRetailers spend fortunes perfecting the store, then hand the whole experience over to 30 seconds at the counter. In our latest episode, Senior Retail Analyst Lavina Suthenthiran…
- FTC Cracks Down on Pricing as Amazon Bets $530M on Delivery · 33 minWelcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode…
- When Creative Becomes Software: Walmart Connect Product Leader Nishanth Kadiyala on Scaling AI · 23 minGlobal retail media expansion hinges on balancing localized AI-generated creative with brand integrity. In this episode of the Global Lens podcast series, host Lavina…
- Uscreen & BBM: Transforming Video into Community · 25 minBuilding a loyal audience takes far more than just posting on social media and relying on fickle algorithms. As creators and brands look for reliable growth, the real challenge…
- David’s Bridal, Brooks Running, and Does Sustainability Matter? · 48 minWelcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode…
- Global Lens: What Nike & Under Armour Got Wrong in China · 28 minScaling an international brand isn't about flooding new markets with identical stores. It is about knowing exactly what to protect in your brand's DNA and what to rewrite on the…
- eTail Recap: AI Returns, $95 Loyalty & GLP-1 Trends · 43 minIn this special mashup episode of the RETHINK Retail Podcast, host Jeremy Goldman sits down with leaders from New York & Company, Elizée, Ross-Simons, and Paradise Naturals USA…
- Tariff Gold Rush, Kroger AI & Hot Topic's Buyout · 34 minWelcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode…
- Vuori’s Blueprint for International Brand Growth · 17 minScaling globally without losing the core identity and product quality that built early brand loyalty remains one of retail's hardest execution challenges. In this episode of the…
- Scaling Assisted Wellness: Building Member Loyalty · 19 minStanding out in the $2.1T wellness market takes more than running social ads. As people seek real solutions for chronic pain and mobility, growing brands have to figure out how…
- Grocery, Surveillance Pricing & Should Brands Go Public? · 28 minWelcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy…
- Beyond Translation: Standardize Globally, Adapt Locally · 26 minThe platforms change, but retail’s core rules stay the same. Whether you're entering new international markets or integrating AI into fulfillment, lasting growth comes down to…
- Beyond the Search Bar: AI Agents in Retail · 18 minAI is changing what search means in e-commerce. Shoppers are no longer just typing keywords and scanning static results. Conversational agents are shaping discovery, addressing…
- Retail Roundup: Luxury Split, TikTok Shop & Heritage · 26 minWelcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy…
- Why Global Demand Is Outpacing Operations · 13 min“The hard part isn’t going global. It’s staying operational once you’re there.” Senior Retail Analyst Lavina Suthenthiran unpacks the newest Global Lens report in a new podcast…
- Retail Roundup: Retail’s End to Safe Plays · 28 minWelcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy sits…
