SaaS Metrics School
autor: Ben Murray
How Detailed Does Your SaaS Customer Cube (MRR Schedule) Need to Be…
O tym podcaście
Ben Murray brings you actionable SaaS metrics lessons that he has learned through years of being in the SaaS CFO trenches. Whether you are new to SaaS or a SaaS veteran, learn the latest SaaS and AI metrics, finance, and accounting tactics that drive financial transparency and improved decision-making.
Ben’s SaaS metrics blog consistently rates a 70+ NPS, and his templates have been downloaded over 100,000 times. There is always something to learn about SaaS and AI metrics.
Odcinki
Najnowsze 50 z 392 odcinków
- How Detailed Does Your SaaS Customer Cube (MRR Schedule) Need to Be for Due Diligence? · 4 minIf a buyer or investor asked you to slice your MRR schedule by customer size, industry, and region tomorrow, could you do it? In episode #392, Ben Murray tackles how detailed…
- 7 SaaS Deal Killers That Cut Your Valuation or Derail an Exit Process · 6 minIs something in your SaaS financial profile about to kill your exit? In episode #391, Ben Murray breaks down the deal killers and valuation deducts that buyers look for in an…
- How to Benchmark Your SaaS Business Using ARR Bands, ACV Bands, and Quartiles · 4 minAre you benchmarking your SaaS business against a median that doesn't apply to you? In episode #390, Ben Murray breaks down how to benchmark SaaS metrics the right way…
- What Public SaaS Comps Reveal About Earning a Premium Valuation Multiple · 4 minOnly 9% of public software companies trade above 10x revenue — do you know which metrics separate them from the 68% stuck below 5x? In episode #389, Ben Murray breaks down what…
- Founders, Are You Exit Ready? · 5 minFounders, if a buyer asked for your metrics tomorrow, could your data prove your financial performance or would holes in it kill the deal? In episode #388, Ben Murray breaks…
- Your Dev Team's AI Bills Are Hitting the Wrong Line on Your P&L · 3 minIs your dev team's AI spend buried in the wrong part of your P&L — quietly distorting your gross margin and making your AI ROI impossible to measure? In episode #387, Ben Murray…
- Why AI-Powered SaaS Dashboards Are Making ERP Reporting Obsolete · 5 minIs your ERP dashboard actually built on data that matters — or is it just a chart of accounts dressed up to look useful? In episode #386, Ben Murray breaks down why traditional…
- How AI Is Writing 84-Data-Point Board Reports — And Why CFOs Can Trust Them · 5 minWhat if AI could produce a better board memo than any CFO — and you could trust every data point in it? In episode #385, Ben Murray breaks down how he is using AI to generate…
- Should AI Run Your Board Meetings? A CFO's Framework for AI-Prepped Board Packages · 6 minIs your board meeting time being wasted on reporting instead of judgment and quality discussion? In episode #384, Ben Murray addresses how AI can transform board meeting prep…
- How to Vibe Code Finance Dashboards for Your SaaS Metrics · 5 minCan you actually trust the numbers when AI writes your board report? In episode #383, Ben Murray breaks down how to vibe code finance dashboards that hold up to CFO standards…
- The 2026 ARR per Employee Benchmarks: Where Top-Quartile SaaS Actually Lands · 4 minSeeing the millions-per-employee AI headlines and wondering where your SaaS company actually stands? In episode #382, Ben Murray covers the latest ARR per FTE benchmarks from…
- How Much Are Tech CFOs Actually Making in 2026? · 4 minIn episode #381, Ben Murray covers the latest 2026 tech CFO compensation benchmarks across base, bonus, equity, and severance. If you set finance comp or negotiate your own…
- The Latest GRR Benchmarks · 5 minIs gross revenue retention under attack at your SaaS company? The latest benchmark data says the ground has shifted under everyone. In episode #380, Ben Murray breaks down the…
- Why AI ARR Alone No Longer Lifts Your Software Valuation · 4 minAI ARR is easy to announce. Proving it is where most SaaS finance teams are about to get exposed. In episode #379, Ben Murray tackles the new bar for AI financial transparency…
- Here's What Separates the 9 Public SaaS Companies that Trade Above 10x · 5 minIs your SaaS company stuck in the valuation doghouse while a handful of names trade at a massive premium? In episode #378, Ben Murray breaks down Meritech's June 2026 public…
- 12 Steps to Creating an Outcome-based Pricing Plan · 7 minEveryone says seat-based pricing is dead, but do you actually have an outcome you can charge for? In episode #377, Ben Murray breaks down the 12 steps to building an…
- 5 Takeaways for CFOs from the 2026 AI Pricing Report · 7 minIs your 2027 software budget ready for the AI spend that's about to blow past every forecast you've built? In episode #376, Ben Murray covers five takeaways for CFOs from the…
- Your AI Subscription Pricing Is Losing Money on the Customers You Care About Most · 5 minDo you actually know which of your AI customers are making you money and which are quietly destroying your gross margin? In episode #375, Ben Murray breaks down the shape of AI…
- 4 SaaS P&L Metrics That Break When You Kill Per-Seat Pricing · 5 minThe pricing model that built the SaaS industry is being replaced in real time. Is your finance team ready for what it does to your core metrics? In episode #374, Ben Murray…
- Per-Seat Pricing Is Dying: What the Shift to Usage-Based SaaS Means for Your Margins · 5 minIs per-seat pricing dying a slow death, and is your SaaS expense structure ready for its replacement? In episode #373, Ben Murray breaks down the shift from per-seat…
- The Two SaaStr Annual Slides Every SaaS Operator Needs to See Today · 3 minAre you a legacy SaaS company quietly hoping for a recovery that isn't coming? In episode #372, Ben Murray breaks down two slides from Jason Lemkin's State of SaaS keynote at…
- 2 AI Metrics Every SaaS CFO Should Track Today · 4 minIf you're shipping AI product lines, are you measuring the two metrics that actually tell you whether your AI is making money — or burning it? In episode #371, Ben Murray covers…
- What Belongs in AI COGS? The Financial Framework SaaS Companies Are Scrambling to Build · 4 minAre AI inference costs already eating into your gross margin — and you can't even see them on your P&L? In episode #370, Ben Murray breaks down exactly what belongs in AI COGS…
- How Claude Opus 4.7's New Tokenizer Quietly Raised Your AI Bill by Up to 35% · 4 minDid your AI bill just jump overnight — even though no one announced a price increase? In episode #369, Ben Murray breaks down the hidden AI price hike that's quietly hitting…
- Why Token Usage Tells You Almost Nothing About Your AI Product's Real Value · 5 minCan you actually prove what your AI product is doing for customers — or are you still pointing at token counts and hoping the board nods along? In episode #368, Ben Murray…
- Salesforce Invented a New KPI on an Earnings Call — Here's Why You Should Too · 7 minSalesforce just invented a new metric on their latest earnings call — not because they needed one, but because Wall Street didn't have the vocabulary to value what they built…
- Should You Price on Outcomes? What HubSpot's $0.50 Bet Means for Your SaaS Revenue Model · 6 minHubSpot's 50-cent bet may have just forced every SaaS founder to ask whether their current revenue model is still defensible. In episode #365, Ben Murray breaks down HubSpot's…
- AI Inference Costs Are Crushing SaaS Gross Margins — Here's What to Do About It · 6 minIs your AI SaaS company skating on thin ice because of exploding compute costs you're not tracking? In episode #365, Ben Murray tackles one of the most pressing financial…
- How to Track Digital Labor in Your SaaS P&L · 5 minIn episode #364, Ben Murray breaks down how SaaS finance teams should structure their chart of accounts to properly track inference costs, productivity AI, and agentic AI spend…
- Where Tech Funding Is Flowing in 1Q26: AI Infrastructure, Vertical SaaS, and Enterprise Wins · 7 minIs your SaaS company competing for funding in a market that's already decided AI wins? The Q1 2026 data is in — and the numbers are decisive. If you're a SaaS founder thinking…
- Why Feeding Raw Data to AI Is Killing Your FP&A Accuracy · 6 minAre you feeding raw financial data straight into AI and wondering why the results are inconsistent — or worse, just wrong? AI is only as good as the data architecture underneath…
- The SaaSpocalypse Is Overblown: 4 Reasons Your SaaS Company Isn't Dead Yet · 6 minEveryone's saying AI will kill SaaS — but is the SaaSpocalypse actually real, or just the latest wave of disruption that enterprise software has survived before? If you're a…
- 3 Ways AI Could Kill Traditional SaaS · 4 minIs the “SaaSpocalypse” real—or just another wave of disruption you need to navigate? If you’re building or scaling a SaaS company, the rapid rise of AI agents, lower barriers to…
- CFOs We are Implementing AI Backwards · 5 minAre finance teams implementing AI the wrong way? In episode #359, Ben Murray argues that many CFOs and finance leaders are approaching AI backward—focusing too much on prompts…
- What Started the SaaSpocalypse? · 4 minWhat sparked the recent “SaaSpocalypse” conversation across social media, news outlets, and investor circles? In episode #358 of SaaS Metrics School, Ben Murray explains how the…
- Here's Why AI is Not Killing SaaS · 5 minIs AI killing SaaS? Ben argues the opposite. In episode #357 of SaaS Metrics School, Ben Murray explains why AI isn’t replacing SaaS companies — it’s amplifying subject matter…
- Top FP&A Solutions Used by Software Companies · 4 minIn episode #356, Ben shares the results from the FP&A category of his 7th Annual SaaS Tech Stack Survey, highlighting the top financial planning and analysis solutions used in…
- Top Invoicing Solutions Used by Software Companies · 3 minIn episode #355, Ben breaks down the top invoicing solutions used by SaaS and AI companies based on his 7th Annual Tech Stack Survey. With 57 different invoicing solutions named…
- Top Accounting Solutions Used by Software Companies · 3 minIn episode #354, Ben shares the results from his 7th Annual SaaS Tech Stack Survey and reveals the top accounting solutions used by software, SaaS, and AI companies today. With…
- Moving Beyond Spreadsheets to Calculate Your SaaS Metrics · 5 minCalculating SaaS metrics sounds straightforward—until you actually try to do it. In episode #353, Ben Murray breaks down why SaaS metrics are so difficult to calculate at scale…
- Stripe, MRR, and the Retention Metrics Nobody Warned You About · 3 minIn episode #352 of SaaS Metrics School, Ben explains why SaaS and AI founders need to get control of their Stripe data early — before transaction volume and product complexity…
- The Difference Between Bookings, Invoices, and Revenue · 4 minIn episode #351 of SaaS Metrics School, Ben breaks down one of the most misunderstood areas of SaaS finance: the difference between bookings, invoices, and revenue. Using the…
- Can You Actually Prove the ROI of Customer Success? · 6 minJustifying investment in customer success is far harder than justifying spend in sales and marketing. In episode #350, Ben walks through a practical framework for evaluating the…
- The Pitfalls of Using Your CRM to Report Official ARR Numbers · 3 minMany SaaS teams try to use their CRM to report ARR and MRR, but this creates serious risks—especially in forecasting, retention analysis, and due diligence. In episode #349, Ben…
- Why a Perfect SaaS P&L Can Still Hide Serious Problems · 6 minIn episode #348 of SaaS Metrics School, Ben Murray responds to a thoughtful LinkedIn comment that challenged a common assumption: that a well-structured SaaS P&L tells the whole…
- The Hidden Complexity Behind ARR Disclosures · 6 minIn episode #347 of SaaS Metrics School, Ben Murray explores the lesser-discussed nuances behind ARR (Annual Recurring Revenue) disclosures. Building on the prior two episodes on…
- Common ARR Disclosure Mistakes And How to Avoid Them · 3 minIn episode #346 of SaaS Metrics School, Ben Murray breaks down the most common mistakes SaaS and AI companies make when disclosing their ARR (Annual Recurring Revenue). Building…
- Why ARR Is So Often Misstated: 5 Questions to Get It Right · 7 minDefining ARR is getting harder—not easier—as SaaS, AI, usage-based pricing, and hybrid business models evolve. In episode #345 of SaaS Metrics School, Ben Murray breaks down the…
- How Public Tech Companies Are Categorizing ARR · 5 minIn episode #344 of SaaS Metrics School, Ben Murray shares insights from his research into how public tech companies define and disclose ARR in press releases and SEC filings. By…
- Demystifying SaaS Revenue: A Hierarchy for Predictability & Valuation · 6 minIn episode #343 of SaaS Metrics School, Ben Murray demystifies SaaS revenue by breaking down the core revenue types that software, SaaS, and AI companies should be modeling on…







