SAP Change Makers
by SAP SE
Latest episode
Your Business, Your Joule: Reinventing SAP for Me
Your Business, Your Joule: Reinventing SAP for Me
About this podcast
Game-changing insights by SAP industry experts
Episodes
The newest 20 of 29 episodes
- Your Business, Your Joule: Reinventing SAP for Me · 10 min · Episode 28Show Notes: In this episode of SAP Change Makers, host Oliver Huschke is joined by Corinne Reisert, VP and Business Owner for Customer Delivery Experience, to explore how Joule…
- AI is Transforming Support: Navigating the Autonomous Enterprise · 16 min · Episode 27Show Notes: In this episode of SAP Change Makers, host Oliver Huschke is joined by Uwe Wieditz, and Bernhard Luecke, to explore what the Autonomous Enterprise means for SAP…
- The Power Duo: How AI and Human Support Engineers Are Shaping the Future of Customer Success · 11 minShow Notes: AI + Human Expertise: The Future of Technical Support How do you deliver world-class technical support during moments that matter — at scale, with speed, and still…
- Agentic AI: Redefining the Future of Customer Support · 15 minShow Notes: In this episode of SAP Change Makers, host Oliver Huschke sits down with Mohammed Ajouz, Senior Vice President and Global Head of Technical Support at SAP, to…
- AI + Automation = 100% Uptime! Discover SAP’s Holiday Readiness Secrets · 9 minShow Notes: Join Oliver Huschke in this episode of SAP Change Makers as he speaks with Tarun Luthra, Head of Technical Support and Global VP for SAP Industries and Customer…
- Black Friday, Cyber Monday, and Beyond: Revolutionizing Customer Support with AI-Powered Prevention · 17 minShow Notes: In this episode of SAP Change Makers, Stefan Steinle, EVP and Head of Customer Support and Cloud Lifecycle Management, delves into the transformative role of…
- Inside SAP’s Mission Control: Protecting Businesses When It Counts · 19 minShow Notes: In this episode of SAP Change Makers, host Oliver Huschke is joined by Vivian Luechau-de la Roche, Senior VP and Global Head of SAP Mission Control Center & Mission…
- SAP Business Network: Effecting Change through Transparency, Resiliency and Sustainability · 19 minShow Notes: In this episode Joern Keller, Executive Vice President and Chief Product Officer, SAP Business Network, shares with us some of the recent innovations to the world’s…
- Transforming Customer Experience with AI · 13 minShow Notes: In this episode Becky Doyle, Head of Technical Support – SuccessFactors HCM, shares with us some of the recent AI-powered product innovations that are transforming…
- Transforming with our Customers · 22 minShow Notes: In this episode Rohan Patel, Head of Product Support – Procurement, talks about Transforming with our Customers – specifically, he explains how customer experience…
- How industries will drive tomorrow’s success · 15 minShow Notes: With 50 years’ experience and best practices in industries, SAP helps customers navigate emerging trends and turn the unexpected into opportunities. Listen as Sven…
- The Top 5 Business Transformation Challenges and How to Overcome Them · 15 minShow Notes: In this episode Stefanie Kuebler, VP and Head of Business and Data Transformation Solutions, talks about the top 5 business transformation challenges and how to…
- Turn Problem Resolution Into a Positive Experience · 22 minShow Notes: In this episode Bente Vollan, SVP and Global Head of Product Support Concur, talks about how problem resolution can be a positive customer experience. Her…
- SAP Mission Control Center: The Best kept Secret in the Industry · 15 minShow Notes: In this episode Vivian Luechau-de la Roche, Senior Vice President and Global Head of the SAP Mission Control Center and Mission Critical Support talks about…
- How moving to cloud systems is changing the industry · 22 minShow Notes: Companies are making the radical change to cloud systems. How is this shift changing the industry and the way support is delivered? Find out on the latest…
- Is Perfect the Enemy of Good? Debunking Myths to Build Resilient Supply Chains and Sustainable Enterprises · 12 minShow Notes: Listen as Michele Deery, Global VP and Head of Procurement Cloud Delivery Services at SAP, shares her insights and offers practical advice to organizations…
- SAP and Schaeffler – Paving The Way For Digital Transformation and Innovation Through A Strong Strategic Partnership · 22 minShow Notes: Listen as Andreas Spahn, Principal Consultant in Digital and Technology Innovation at SAP, and Christof Heurung, Digitalization Strategy Expert from Schaeffler…
- Mindfulness and Emotional Intelligence: The Keys to Successful Engagements in Life and Business · 27 minShow Notes: What does mindfulness and emotional intelligence have to do with long-term success? Everything. Listen to Andrew Simon, Director, Customer Experience Services at SAP…
- From Business Capability Modeling to Target Enterprise Architecture · 16 minShow Notes: Business Process Consultant and Enterprise Architect at SAP, Timo Fassbinder, discusses the benefits and importance of enterprise architecture in execution of a…
- Maximizing the Value of Your Hybrid Multi-Cloud Solution with SAP MaxAttention · 21 minShow Notes: Listen as we chat with Kurt Bauer, Global SVP of Premium Engagements at SAP and long-time SAP veteran, to understand why so many of our customers trust SAP…
