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Send It!

Send It!

Your retention stack is missing this channel

· 41 min · Season 1 Episode 95

Show notes

No matter how good your abandoned cart emails are, most of that lost revenue never comes back. What if an AI could just call and ask why?

In this episode of Send It, Jimmy and Chase talk with Will Nauseda, founder of Outcraft about the retention channel almost no one is using: voice. Outcraft built an AI that calls abandoned-checkout shoppers and has real conversations, answering the questions email and SMS can't. They get into why AI voice finally sounds human, why a call often recovers the sale without a discount, where it fits in your flow, what it actually costs, and why the early-mover…

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