SMACK Hospitality
by SMACK Hospitality
Latest episode
Puneet Chhatwal - IHCL | "The Guest is God", East Meets West &…
Puneet Chhatwal - IHCL | "The Guest is God", East Meets West &…
About this podcast
Welcome to SMACK!
Just like our name, everything we do here is a little different and yet you’ll probably have more fun here than elsewhere. SMACK Hospitality Media is your one-of-a-kind source for hospitality and tourism-related edutainment. It is our mission to provide fun and engaging content for industry professionals in modern media formats.
With our podcast we aim to give everybody around the world the chance to meet key decision-makers and trailblazers of the hospitality industry. Chasing that ambitious goal, our hospitality podcast airs twice a month between September and July.
So, join the conversation, tune in and never ever lose your curiosity.
Enjoy the show!
Episodes
The newest 20 of 118 episodes
- Puneet Chhatwal - IHCL | "The Guest is God", East Meets West & Scaling with Soul · 47 min · Episode 120"The guest is God." While the rest of the world builds cookie-cutter luxury, Puneet Chhatwal is here to school the industry on what luxury hospitality with a soul actually looks…
- Stijn Oyen - Design Hotels | Selective by Design, Independence at Scale & The Marriott Partnership · 36 min · Episode 119350 hotels. 58 countries. And they reject 95% of hotel applications. Ouch. Fritz caught up with Stijn Oyen, Managing Director of Design Hotels, at upnxt26 - organised by Elevatr…
- Lily Wecker - Aethos | Human-to-Human Hospitality, Building for Connection & Owner's Mindset · 42 min · Episode 118What if the best hotels stopped trying to worship you? Flo just sat down with Lily Wecker, CEO of Aethos, who's building hotels that treat you like an actual human being. No…
- Barbara Muckermann - Kempinski Hotels | The Good Life Business Model, Asset-Heavy Plays & The Power of Heritage · 40 min · Episode 117“There are a lot of logos in this industry. Very few brands.” When Barbara Muckermann, CEO of Kempinski Hotels, drops a line like that at the Hotel Adlon Kempinski Berlin, you…
- Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain · 42 min · Episode 116What if the most important career advice you get this year comes from an ex-investment banker? That's exactly what happened when Florian sat down with the incredible Eu Chin…
- Jan Heringa - Leonardo Hotels | From Brand Launches to Construction Curveballs · 47 min · Episode 115"Projects always go wrong." That’s not us being cheeky, that’s a direct quote from a VP of Development. This week, Florian’s got Jan Heringa, VP Development and Project…
- Lennert De Jong - Another Star | Flipping the Script on Brands, Tech, and the Marriott Move · 43 min · Episode 114The brand is sold, the tech is integrated, and a new star is rising. If you are wondering what hotel operations will actually look like in the next few years, Lennert De Jong is…
- Rafat Ali - Skift l Building a Travel Media Empire That Actually Matters · 1 h 1 min · Episode 113Building a travel media empire isn’t for the faint-hearted, and Rafat Ali knows exactly what he’s talking about. This December, Fritz sits down with Rafat, founder and CEO of…
- Dirk Bakker – Colliers | The Money Moves Behind Hospitality’s Hottest Destinations · 46 min · Episode 112Money talks, but hotels walk the walk! And Dirk Bakker knows exactly which ones are worth your attention… We’re warming up this month of November with an episode packed with…
- Elie Milky – Radisson Hotel Group | Talking Global Growth, Lifestyle Hotels & Branded Residences · 48 min · Episode 111What does it really take to grow a hotel brand across continents? SMACK is back with an episode packed with insider insights from Elie Milky, Chief Development Officer of…
- Christopher Hartley & Simon Naudi - GHA & Corinthia | Loyalty, Luxury & Grand Boutique Hotels · 39 min · Episode 110Two industry titans in one iconic room?! SMACK Season 7 is officially starting, and we couldn’t think of a better way to kick it off. Christopher Hartley, CEO of Global Hotel…
- Ian Di Tullio - Minor Hotels l Spreadsheets, Sky Miles & Suite Dreams · 55 min · Episode 109First it was finance spreadsheets, now it’s suite dreams: Ian Di Tullio’s journey to the top of Minor Hotels is anything but ordinary. Let’s just say: it started with data and…
- Samuel Njoroge - Millenium Hotels l From Phone Operator to Planet Protector · 28 min · Episode 108Say hello to Samuel Njoroge, Director of Quality Assurance & Sustainability at Millennium Hotels and Resorts MEA, joining our latest Breaktime episode with the fabulous Mari…
- María Zarraluqui - Melia Hotels l From Legal Life to Luxury Hotels with a Spanish Twist · 38 min · Episode 107From courtroom to boardroom, now serving global hospitality with that Spanish spice. Meet María Zarraluqui, VP of Global Development at Meliá Hotels International…
- Richard Hyde - SLH | Swiping Right on Luxury & Small Hotels · 57 min · Episode 106Swiping Right on Luxury & Small Hotels. The wait is finally over… As you might know, Richard Hyde, COO of Small Luxury Hotels of the World, took the hot seat SMACK Live at Young…
- Adam Crocini – Hilton | Crafting Iconic F&B Experiences & CIA Anecdotes · 49 min · Episode 105Are you ready for some stories about waffles, wellness, and the CIA? Adam Crocini isn’t just shaping Hilton’s F&B scene across 8,000+ properties - he and his team have also been…
- Glenn Haussman - No Vacancy | From Hip-Hop to Hospitality and Hustling Behind the Mic · 39 min · Episode 104Buckle up, hospitality fans, this episode is double trouble on the mic! Glenn Hausman, Podcast Host and initiator of THE No Vacancy Podcast, joined Flo to discuss how one moves…
- Glenn Mandziuk - World Sustainable Hospitality Alliance | Leading the Green Revolution in Hospitality · 49 min · Episode 103What do sustainability, the future of hospitality, and King Charles III have in common? Turns out, more than you’d think – and Glenn Mandziuk, CEO of the World Sustainable…
- Nick Cavanaugh | Weather Proof Bookings: From Stormy Clouds to Stress Free Travels · 19 min · Episode 102How to avoid cranky customers and rainy days 🌧☂ Ever wondered what happens when a #climate scientist becomes a travel enthusiast? Meet Nick Cavanaugh, who turned his PhD in…
- Emma Sleight | Behind the scenes of the World's 50 Best Hotels · 24 min · Episode 101What makes The World’s 50 Best Hotels award so iconic? In this Breaktime episode, Mari has a delightful chat with Emma Sleight, Head of Content at The World’s 50 Best Hotels…
