Skip to content
Global sound
TechKNOWlogy

TechKNOWlogy

Accelerating Customer Feedback with AI with Eli Portnoy

· 17 min · Season 2 Episode 14

Show notes

In this episode of TechKNOWLogy by Performix, we sit down with Eli Portnoy, Founder & CEO of BackEngine, an AI-driven platform that helps organizations speed up customer feedback loops and turn insights into action.
Eli shares his journey from Amazon to founding Thinknear (acquired for $22.5M) and Sense360 (acquired for $44M), and how those experiences shaped his mission to help companies scale without losing their customer-first mindset.
💡 What you’ll learn in this episode:
1. How AI tools accelerate customer feedback
2. Why startups and enterprises struggle with customer-centricity at…

Website: podcasters.spotify.com

Live, last hour: 7,521 songs on 3,549 stations in 132 countries

Discover the world through radio

More ways to discover (9)

Heard something good? Save it, or open it straight away in Spotify.

Save RadioContinue listening