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That Super Show brings you the latest news, insights and industry interviews to help Australian superannuation professionals improve retirement outcomes for Australians. Hosted by Sarah Penn, CEO of Mayflower Consulting, and Neil Benson, CEO of Superware.
Bölümler
37 bölümden en yeni 20 bölüm
- Pension Confusion, Complaints Surge, and Australia’s A+ Retirement System · 23 dk · Bölüm 37#37. Neil and Sarah's conversation tackles the stark confusion Australians face about superannuation products, especially account-based pensions. A central tension runs…
- Government Influence or Member Focus? Debating Super Investments and Advice Fee Dilemmas · 24 dk · Bölüm 36#36. [Thanks to Zanna Benson for this episode's intro]. Sarah Penn and Neil Benson tackle the recurring friction between government ambitions for superannuation and the…
- Jazz Festivals, Housing and Super: The Unintended Side Effects of Regulation · 37 dk · Bölüm 35#35 Neil Benson and Sarah Penn break down the real impact of recent superannuation reforms, the ongoing debate over fund consolidation, and the complex trade-offs facing…
- FSC Chief Breaks Down Government's Consumer Protections and Industry Reform Address · 47 dk · Bölüm 34#34. The new era of super legislation: how much is too much—and who pays? Sarah and Neil dig into the government's proposed reforms with Financial Services Council CEO Blake…
- Bringing AI to Super: Australian Food Super’s New Member-Friendly App and the Future of Advice · 42 dk · Bölüm 33#33. Australian Food Super’s Dan Musson and InvestStream’s Gary Bryan join Neil and Sarah to dig into the realities - not just the AI-pilled promise - of using AI to make super…
- Prime and Aware Merger, Fee Hikes, and the Pricing Challenge in Superannuation · 17 dk · Bölüm 32#32. Neil Benson unpacks the growing pressure on Australian superannuation funds to clearly explain what members pay for, and whether scale, complexity, and rising costs are…
- Xavier O'Halloran: Superannuation's Customer Service Failures · 55 dk · Bölüm 31#31. The episode digs into why customer service in superannuation call centres is consistently failing, what that means for members at moments of real need, and whether mandatory…
- Transforming Death Claims Handling: How CBUS Super Tackled Super’s Most Challenging Process · 43 dk · Bölüm 30#30. Cohosts Neil Benson and Sarah Penn chat with Kerry Vogel, Head of Insurance Claims, Performance and Delivery at CBUS Super. Today's conversation focuses on how CBUS Super…
- From Barbell to Ecosystem: Rethinking Member Engagement and Advice in Super with Duncan McPherson · 46 dk · Bölüm 29#29. Guest Duncan McPherson, founder of Borromean Consulting and former Link Advice CEO, joins Sarah and Neil to dig into the evolving intersection of advice and superannuation…
- Supercharged Conversations: Unpacking the Future Fund Admin Forum 2026 · 24 dk · Bölüm 28#28. Join Sarah and Neil as they recap from day two at the Future Fund Admin 2026 forum in Sydney. This episode argues that super funds can’t achieve real member experience…
- Day One Highlights from the IBRC Future Fund Admin Conference · 17 dk · Bölüm 27#27. Join Sarah and Neil as they recap from day one at the Future Fund Admin 2026 forum in Sydney. This episode grapples with whether Australia’s superannuation industry will…
- Industry-Platform Partnerships, AI in Member Comms, APRA Cautions, and Telstra Super’s Big Merger · 28 dk · Bölüm 26#26. Co-hosts Neil Benson and Sarah Penn break down the latest superannuation shake-ups and tech trends. Highlights • Industry super funds are now experiencing net outflows to…
- Superannuation Reforms: Switching Delays, Lead Generation, and Compensation Challenges · 33 dk · Bölüm 25#25. Should retirees be forced to take a pension? Why are Treasury’s latest consultation papers sending shockwaves through the super industry? We break it down for you in this…
- Super Advertising Bans to Employees, Advisor Education Reforms, and the Unintended Consequences of the Performance Test · 27 dk · Bölüm 24#24. On this episode of That Super Show, co-hosts Neil Benson and Sarah Penn break down the Treasury’s proposed ban on super fund advertising during onboarding, the shakeup in…
- Insurance Gaps, Member Service, and International Investment Trends Impacting Super Funds · 27 dk · Bölüm 23#23 Welcome to That Super Show, your inside look at Australia’s superannuation industry. Neil Benson and Sarah Penn dive into the latest trends, challenges, and opportunities…
- Measuring retirement outcomes with Anthony Saliba · 43 dk · Bölüm 22#22. Co-hosts Sarah Penn and Neil Benson chat with Anthony Saliba, Partner at Deloitte Actuarial Consulting. Highlights • Retirement income measurement challenge: Determining if…
- Competitive Flows and Adviser Influence: Dissecting Australia’s Super Landscape with David Bell · 45 dk · Bölüm 21#21. Co-hosts Sarah Penn and Neil Benson host David Bell, Executive Director at Conexus Institute. Highlights • Industry growth: Superannuation assets grew by 12% last year…
- Navigating Death Benefit Claims: Modernising Estate Management in Superannuation · 34 dk · Bölüm 20#20. Sarah flies solo! And discusses death benefit claims and deceased estates with Ben Darlow and Sarah Poole from EstateXchange. Highlights • The death benefit challenge…
- Brand Recognition, Churn, and Retirement: What’s Really Moving the Superannuation Needle · 30 dk · Bölüm 19#19. Co-hosts Neil Benson and Sarah Penn unpack the latest trends and news impacting the superannuation industry. Highlights • Super brand recognition: Surprising results from a…
- ASIC’s 2026 Priorities: What Super Funds Need to Know · 30 dk · Bölüm 18#18. Co-hosts Sarah Penn and Neil Benson discuss ASIC’s 2026 priorities and what they mean for super funds. Highlights 05:37 - A Focus on Operational Failures and Cyber…
