The Field Engineer
by The Field Engineer
Latest episode
Mastering the Field Service Visit - Essential Communication Skills
Mastering the Field Service Visit - Essential Communication Skills
About this podcast
The Field Engineer podcast is for all engineers who work in field based engineering and customer service and support.
Our mission is to provide a home and community for everyone in field-based engineering, wherever you are, and whatever industry or sector you work in.
We welcome Field Service Engineers, Field Process Engineers, Field Applications Engineers, Field Sales Engineers, Field technicians, Biomedical and Medical field service, and anyone who has an interest in supporting the Field Engineering community.
A community where you can find support and solutions to your urgent questions.
Episodes
The newest 20 of 68 episodes
- Mastering the Field Service Visit - Essential Communication Skills · 43 minGuy Eid and Caroline Gregory tackle an important topic today for field engineers which is about communication. As we know field engineers are people who go on site to service…
- Securing the Best Field Service Talent After the First Cut · 42 minYou’ve wrapped up initial interviews and narrowed down your applicant pool—now what? In this episode, we dive into the critical next steps of the hiring process for field service…
- 7 Field Service Leaders. 1 Topic - How to Get Interviewed · 1 h 7 minSeven Field Service leaders, Guy Eid, Vikram Bhasker, Arnaud BILLARD, Paul Camidge, Maurizio De Poli, Jerome Varvaro, and Charlie Apps, discuss 'How to get interviewed'. The…
- Putting People First in Field Service A Conversation with Arnaud Billard · 46 minPutting People First in Field Service A Conversation with Arnaud Billard is our first interview in French. Our French title is 'Placer l'humain au cœur du service sur le terrain…
- Resilient Networks - Redesigning Global Supply Chains for Field Service Excellence · 26 minSupply Chain Management is critical for field serviceengineers. Global politics, trade wars, real wars, and conflicts, allimpact the ability of service and installation…
- Screening Field Engineers - Questions That Actually Work (Part 2) · 27 minHow to Hire the Best Field Engineers - Interview Tips for managers, was the first part of a series of roundtable discussions with advice for field service managers on how to hire…
- Stop Guessing What Your Field Service Customers Value · 35 minThe Field Engineer meets Lisa Hellqvist the Managing Director of Copperberg and a member of The Field Engineer community. Copperberg create business platforms bringing together…
- How to Hire the Best Field Engineers - Interview Tips for Managers (Part 1) · 22 minHow to Hire the Best Field Engineers - Interview Tips for managers, is the first part of a series of roundtable discussions with advice for field service managers on how to hire…
- HSE & Compliance for Field Engineers Rich Meredith · 35 minGuy Eid of The Field Engineer talks with Rich Meredith. Rich has been a member of the Field Engineer Community since May 2025.He is an HSE or SHE as some people might know it…
- The FSE Who Travels the World & Refuses to Get Bored (ft. Tamsin Jordan) · 29 minTamsin Jordan a Bioscience Field Service Engineer discusses her life, thoughts and career with Caroline Gregory of The Field Engineer. Tamsin is also a salsa dancer and…
- Supply chain & inventory specialist Matthew Guy Gallardo · 21 minMatthew Guy Gallardo, Global Spare Parts Planner at CooperSurgical discusses his career, importance of field service and his music with Caroline Gregory of The Field Engineer.How…
- Achi Kushnir and his Global career in Field Service · 33 minAchi Kushnir is a biomedical engineer with over 20 years of experience spanning healthcare technology, medical devices and global health. He has worked internationally training…
- Skills for field service team communication + serving clients when mistakes happen, do AI bots help? · 53 minThanks to Guy Eid, Jerome Varvaro, and Paul Camidge for a great discussion around some interesting topics, 'Skills for field service team communication + serving clients when…
- Daniel Galiant and his great passion for medical imaging equipment field service · 32 minThe Field Engineer Podcast just published a discussion between a young Biomed from Seattle Daniel Galiant who has 5 years' experience, and 40-year veteran Guy Eid. Guy…
- Role of the Field Service Manager how much hands-on? · 45 minWhat is the role of a Field Service Manager? Should they still be hands on performing service calls? Bruce Breeden, Guy Eid, and Paul Camidge discuss this thorny topic. (Thanks…
- Championing and recognising field service engineers · 33 minIn our latest Podcast release The Field Engineer'sCommunity Manager CarolineGregory meets Sarah Nicastro,Founder & Editor in Chief of Future of FieldService, host of The…
- Gordon Foot Offshore Maritime Operations Professional, Humble Leader, Maritime Charities volunteer · 29 minThe Field Engineer Podcast Podcast meets Gordon Foot,Offshore Maritime Operations Professional, Humble Leader, and MaritimeCharities volunteer who has four decades of experience…
- Why are Field Service Engineers feeling undervalued and How can employers make things better · 41 minField Service Engineering is a critical and important industry. However, it is often overlooked. How can Field Service Engineering and its worth be more recognised within an…
- Developing relationships with customers · 41 min'Field Service Engineers are the eyes, the ears, and brains of the organization'. People in the field see the customers' challenges, and experience how the problems are impacting…
- Service Revenue, Contracts, and Service Level Agreements · 53 minService Revenue, Contracts, and Service Level Agreements is the topic for our latest roundtable discussion on The Field Engineer Podcast. Thanks to Maurizio De Poli for…
