The Five Nine
by The Five Nine
Latest episode
Can AI fix telecom’s customer experience problem?
Can AI fix telecom’s customer experience problem?
About this podcast
Join host Diana Goovaerts and other Fierce Network editors as they explore the stories behind some of the hottest topics in tech and telecom. Want the inside scoop on broadband, wireless, artificial intelligence and cloud? You'll find it here.
Episodes
The newest 20 of 100 episodes
- Can AI fix telecom’s customer experience problem? · 11 min · Season 8 Episode 5Fierce Network’s Diana Goovaerts explores how AI could reshape the telecom customer experience — moving operators beyond speed, coverage and reactive support toward more…
- How AT&T and GSMA are building AI for telecom networks · 17 min · Season 8 Episode 4AI is moving fast in telecom — but turning demos into real network operations is another story. In this episode of The Five Nine, AT&T’s Mark Austin and GSMA’s Louis Powell break…
- Why AI’s next bottleneck is memory, not GPUs · 11 min · Season 8 Episode 3This week, we dig into why the AI infrastructure conversation is shifting from compute scarcity to the memory wall. As large language models get bigger and enterprises move from…
- Are enterprise networks ready for AI? · 13 min · Season 8 Episode 2Is your enterprise network truly ready for AI — or are GPUs getting all the attention? In this episode we break down why AI readiness depends on more than compute power, and why…
- AI-RAN, 6G and the Future of Mobile Networks · 15 min · Season 8 Episode 1In this episode of The Five Nine, host Diana Goovaerts explores what the future of the radio access network could look like as 5G matures, 6G takes shape and AI pushes telecom…
- How AI Is Fueling a New Fiber Supercycle (Sponsored) · 19 minAI is fueling a new fiber supercycle. See how data centers, broadband expansion, copper retirement and edge infrastructure are reshaping fiber demand and telecom investment…
- Data Center 2.0 - The New Sustainability Math · 21 min · Season 7 Episode 26What does “sustainable” even mean when AI demand – and data center projects – are accelerating? In this episode, we unpack what sustainability means in the AI era, where power…
- Data Center 2.0 —Untangling the software stack · 15 min · Season 7 Episode 25Software is what makes a modern data center tick. But sorting through what goes where in terms of IT, OT and beyond can be tricky. We untangle this complex web and shine on…
- Data Center 2.0 – Episode 2: Storage · 19 min · Season 7 Episode 24When people picture a data center, they tend to picture compute servers, GPUs, watts and raw horsepower. But there is another side of the equation that decides whether that…
- Data Center 2.0 – Episode 1: Compute · 18 min · Season 7 Episode 23If you’re deploying AI, your decisions around what compute to use shouldn’t be based on which three-letter acronym you remember the best. We’re breaking down how to think about…
- Inside Data Center Financing—PE Funding Models and Industry Trends · 34 min · Season 7 Episode 22Private equity has aggressively poured billions into data centers and digital infrastructure in recent years. But today, some investment assumptions are being stress tested. We…
- Why Fiber Still Matters After ChatGPT · 23 min · Season 7 Episode 21AI dominates headlines but fiber still has a huge role to play in the future. We chatted with Fiber Broadband Association’s VP of Public Policy Marissa Mitrovitch and BNP…
- Nvidia GTC Highlights—Top AI & GPU Announcements Explained · 29 min · Season 7 Episode 20Turns out Nvidia isn't just a chip company, it's morphing into a systems company. On the heels of Nvidia GTC in San Jose, we sat down with three of our favorite analysts - Jack…
- MWC Barcelona 2026 Highlights: The Five Nine’s Top Takeaways · 15 min · Season 7 Episode 19The Fierce Network team spent a week in Spain meeting with top wireless execs to get the down low on where the industry is headed in 2026. Now that we're back stateside, we sat…
- What to Expect at MWC Barcelona 2026 · 19 min · Season 7 Episode 18 How much gas is left in 5G? And where will the road to 6G head? Where does quantum fiction meet fact? And will we actually hear anything new about ai? Fierce’s team of experts…
- What the Future Looks Like for Private Wireless Networks · 28 min · Season 7 Episode 16A major vendor shifting focus, a spectrum tug of war and the unavoidable rise of AI have people wondering: what’s next for private wireless. So, let’s find out. #privatewireless…
- How quantum computing and AI agents could break network security · 28 min · Season 7 Episode 15The Five Nine explores how and why AI agents and quantum computing could break modern network security, what role telecom network operators have in stopping the threats, and why…
- How AT&T is redefining connectivity with a customer-first focus (Special Episode) · 30 minAT&T’s Jenifer Robertson explains how customer-first strategy, fiber, 5G, and the AT&T Guarantee are reshaping connectivity at scale.
- Retail AI in the wild · 21 min · Season 7 Episode 14We’re flipping the script this week and talking not to the people building AI infrastructure but to one of the people trying to help implement it in the wilds of retail. Forum3…
- Agentic AI rocks the multi-cloud landscape · 31 min · Season 7 Episode 13AI is massively shaking up the multi-cloud landscape. And we’re here to talk about how. As cloud adoption kicked into gear a few years back, it wasn’t enough to have just one…
