The problem with T&C

We all know T&C (Training & Competence) is a crucial part of financial services, but let’s be honest—does it really add value, or is it just another box-ticking exercise? In this episode, we explore how T&C can become an integrated, engaging, and even enjoyable part of your business.
One key element of T&C is ongoing development, often achieved through the standard 35 hours of CPD via webinars, conferences, and online courses. But what if we looked beyond financial services and found more imaginative ways to develop ourselves?
This year, I set myself a challenge: to make CPD more meaningful…