The Quality Hub
de Core Business Solutions
Episode 34 - S4 -ISO 9001 Storytelling for Quality Managers –…
Sobre este podcast
The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.
We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business.
Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners!
Tune in weekly as we share our experiences to help you get the most from your Quality Management System.
Episódios
Os 20 episódios mais recentes de 100
- Episode 34 - S4 -ISO 9001 Storytelling for Quality Managers – Communicating Value · 24 min · Episódio 200How can quality managers turn ISO 9001 from a conversation about compliance into a story about business success? In this episode of The Quality Hub, host Xavier Francis welcomes…
- Episode 33 - S4 - Empowering Frontline Employees in the Quality Process Part 2 · 14 min · Episódio 195On this episode of the Quality Hub, chatting with ISO experts, host Xavier Francis welcomes back Staci Miller, Director at West Virginia University Industrial Extension, for part…
- Episode 33 - S4 - Empowering Frontline Employees in the Quality Process Part 1 · 16 min · Episódio 194In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis welcomes Staci Miller, Director at West Virginia University Industrial Extension, for Part 1 of…
- Episode - 32- S4 - Human Error in Cybersecurity – Reducing Risk Through Training - World Cyber Week 2026 · 23 min · Episódio 199Human error happens—but the right training can help keep everyday mistakes from becoming major cybersecurity incidents. In this episode of The Quality Hub, host Xavier Francis…
- Episode 31 - S4 - ISO 9001 How Does Remote Work Impact Quality Management Systems · 22 min · Episódio 198In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis is joined by Suzanne Strausser, VP of Operations at Core Business Solutions, to explore how…
- Episode 30 - S4 - ISO 9001 Implementation and Certification Part 2 - Certification · 14 min · Episódio 193On this episode of the Quality Hub, chatting with ISO experts, host Xavier Francis is joined again by Suzanne Strausser, Vice President of Operations at Core Business Solutions…
- Episode 30 - S4 - ISO 9001 Implementation and Certification Part 1 - Implementation · 20 min · Episódio 192In this episode of The Quality Hub, Chatting with ISO Experts, Xavier Francis is joined by Suzanne Strausser, Vice President of Operations at Core Business Solutions, for the…
- Episode 29 - The Customer at the Center - What ISO Really Says About Service · 24 min · Episódio 189On this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis is joined through a collection of conversations by ISO experts Bruce Newman, Kaitlin Wierzbach…
- Episode 28 - S4 - ISO9001 - How to Align Quality with Innovation -Digital Transformation Part 2 · 15 min · Episódio 197On this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis continues his conversation with consultant Pat Gagner about aligning quality with innovation…
- Episode 28 - S4 - ISO9001 - How to Align Quality with Innovation -Digital Transformation Part 1 · 14 min · Episódio 196On this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis is joined by consultant Pat Gagner to discuss how organizations can align quality with…
- Episode 27 - S4 - ISO 9001 - What are Practical Metrics · 20 min · Episódio 188In this episode of the Quality Hub, Xavier Francis is joined by Suzanne Strausser, VP of Operations at Core Business Solutions, to break down how organizations can choose…
- Episode 26 - S4 - ISO 27001 – How to Build a Security-First Culture Part 2 · 16 min · Episódio 187This week on the Quality Hub, it’s Part 2 of our conversation on building a security-first culture. Host Xavier Francis is joined by Tracy Bear, Manager of Audit Services at Core…
- Episode 26 - S4 - ISO 27001 – How to Build a Security-First Culture Part 1 · 16 min · Episódio 186In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis speaks with Tracey Bear, Manager of Audit Services at Core Business Solutions, about how…
- Episode 25 - S4 - What is Supplier Resilience and Quality – Lessons from Disruptions Part 2 · 14 min · Episódio 185In part two of this Quality Hub: Chatting with ISO Experts conversation, host Xavier Francis continues the discussion on supplier resilience and quality with Jutta Bangs from the…
- Episode 25 - S4 - What is Supplier Resilience and Quality – Lessons from Disruptions Part 1 · 18 min · Episódio 184In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis sits down with Jutta Bangs from the Tennessee APEX Accelerator to discuss supplier resilience…
- Episode 24 - S4 - Interview with an AI - Celebrating World AI Day · 17 min · Episódio 183In this special World AI Day episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis tries something different by interviewing a live AI guest, “Chip Gatt,” as…
- Episode 23 - S4 - How Long Does ISO 9001 Take · 25 min · Episódio 181In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis talks with Renee Ferry, Customer Success Manager at Core Business Solutions, about how long ISO…
- Episode 22 - S4 - ISO Internal Audits - Not Blame Just Better Processes · 16 min · Episódio 182In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis explores how ISO internal audits can become one of the most valuable tools in a quality…
- Episode 21 - S4 - Cybersecurity for Beginners-Where Small Businesses Should Start - Part 2 · 15 min · Episódio 180In Part 2 of Cybersecurity for Beginners, The Quality Hub host Xavier Francis continues the conversation with Brian Reich, Director of Technology at Core Business Solutions…
- Episode 21 - S4 - Cybersecurity for Beginners - Where Small Businesses Should Start - Part 1 · 20 min · Episódio 179In this episode of The Quality Hub, host Xavier Francis is joined by Brian Reich, Director of Technology at Core Business Solutions, for part one of a practical conversation on…







