About this podcast
Welcome to The Refine Network with Evan Silver, your go-to podcast for all things salon industry-related.
Join us as we dive deep into topics ranging from leadership development, cultivating a positive salon culture, maximizing profitability, effective marketing strategies, and mastering financial intelligence.
Hosted by Evan Silver & Christopher Hartl, each episode is packed with actionable insights, practical tips, and inspiring stories from leaders in the salon industry. Whether you're a salon owner, manager, stylist, or simply passionate about the beauty industry, this podcast is your ultimate resource for refining your skills, growing your business, and achieving success in the competitive world of beauty and wellness.
Tune in to The Refine Network and elevate your salon game to the next level.
Let's refine together!
Episodes
The newest 20 of 112 episodes
- Your Salon Schedule Is Shaping Your Culture · 17 minYour salon’s schedule influences more than who works when. It shapes your team’s connection, the support new stylists receive, and your capacity to grow. In this episode, we…
- Raising Prices Is Personal: Leading Your Team Through Change · 21 minRaising prices affects more than your service menu. Emily Richardson of Bella Trio joins Christopher to share how she prepared her team for new pricing through SCALE. From…
- Is Your Level System Holding Your Stylists Back? · 19 minYour salon has a level system, but some of your strongest stylists are stuck. Is the problem their performance, or are the requirements no longer realistic? In this episode…
- Why You Keep Hiring the Same People and Getting the Same Results · 24 minIf you keep hiring the same type of person and getting the same disappointing result, it may be time to take a closer look at your process. In this episode, we’re breaking down…
- The Hidden Cost of Your Color Bar · 9 minYour color bar could be costing your salon more than you think. In this episode, we sit down with leaders from L’ANZA and Vish to break down what’s really happening behind the…
- The Power of Salon Apprenticeship · 21 minWhat happens when you intentionally invest in developing talent from the very beginning? In this episode, you’ll hear from Chantal and Lily of ECLIPS Salon about the power of…
- Why Great Leaders Don't Want "Yes People" · 18 minIf everyone on your team agrees with you, it might be time to ask a different question. The best leaders aren't surrounded by "yes people." They're surrounded by people who care…
- The Pricing Mistake Even Successful Salon Owners Make · 33 minBuilding a successful salon doesn't always mean you're charging the right prices. In this episode, Christopher sits down with Michelle Rouser of 40 Volume Salon to unpack what…
- Should You Let An Employee Stay After Giving Notice? · 21 minOne of the hardest leadership moments you'll face as a salon owner is when an employee gives notice and asks to stay for a few more weeks. Do you let them finish out their…
- What Makes Great Stylists Grow Faster · 23 minWhat helps some stylists grow faster than others? It's not just technical skill. In this conversation from ABS Chicago, Ruthie and Alondra of Silver Salon share the mindset…
- From Stylist Thinking to Owner Thinking: The Numbers That Changed Everything · 21 minIn this episode, Erin Silver shares what happened when she went through SCALE for a second time and why the experience landed differently than it did the first time. Erin opens…
- The Fear About Raising Your Prices | From a Stylist Perspective · 17 minWhat does it actually feel like to go through a major salon pricing shift? In this episode, Christopher sits down with Megan from Mercer Hair Studio to talk about her experience…
- The Truth About Raising Prices in Your Salon · 26 minWhat actually happens when you raise your salon prices? In this episode, Crystal Mercer joins the podcast to talk about leadership, culture, pricing psychology, and building a…
- Before You Fire a Stylist for Redos... · 19 minWhat do you do when a stylist keeps getting redos? It’s easy to jump to firing. But most of the time, that’s not actually the solution. In this episode, we break down what’s…
- What SCALE Actually Does for Salon Owners · 18 minIf you’ve been hearing us talk about SCALE and wondering what it actually is—this episode is your inside look. We break down where SCALE started, how it’s evolved, and what it’s…
- What “Unreasonable Hospitality” Means for Salon Owners · 24 minGreat service is expected. Hospitality is what makes you unforgettable. In this episode, we break down what “unreasonable hospitality” actually means for salon owners — and why…
- Classic Cutting: The Missing Foundation · 31 minMost stylists aren’t lacking talent. They’re lacking structure. In this episode, we sit down with Gareth to talk about Classic Cutting — the foundational system that has guided…
- Ego Is Not Your Amigo · 25 minWe sat down with a simple question: What used to feel like success… that no longer does? What started as an icebreaker turned into a real conversation about ego, leadership…
- Trust, Autonomy, and Hard Conversations · 18 minWe sit down with Cynthia and Olga to talk about what actually keeps a leadership team together — not in theory, but in real life. After working side by side for over 16 years…
- Identity, Integrity, and Leadership in the Salon Industry · 18 minIn this episode, we sit down with Crystal Mercer for an honest conversation about identity, integrity, and what it really means to lead in the salon industry. Crystal shares her…
