The Thread Podcast
by Justin Vandehey
Latest episode
PayFac as a Service: Why Attach Rate Beats Basis Points, with Caleb…
PayFac as a Service: Why Attach Rate Beats Basis Points, with Caleb…
About this podcast
The Thread Podcast explores the future of enterprise sales in the era of AI.
Hosted by Justin Vandehey, founder of Thread, we bring together top sales leaders, enablement pros, and innovators shaping how go-to-market teams grow and win.
Each episode dives deep into what’s changing in sales—from real-time AI coaching to modern revenue systems of action—and features actionable insights from CROs, RevOps leaders, startup founders, and the technologists building the next generation of tools. Whether you’re scaling founder-led sales or leading a global GTM team, you’ll walk away with new strategies to improve seller performance, accelerate deal cycles, and leverage AI for growth.
If you’re ready to think differently about sales execution and the future of GTM, follow The Thread and join the conversation.
Episodes
The newest 20 of 158 episodes
- PayFac as a Service: Why Attach Rate Beats Basis Points, with Caleb Avery (Tilled) · 22 min · Season 1 Episode 157Caleb Avery started in payments at nineteen, knocking on doors in Greenville, South Carolina, selling terminals to small business owners. That run, followed by years of…
- "Frictionful" Payments and Why Your Money Should Slow Down Sometimes (with Michelle Beyo, Finavator) · 30 min · Season 1 Episode 156Kicking off our Future of Finance series ahead of Money20/20, Justin sits down with Michelle Beyo, founder and CEO of Finavator, president of Open Finance Network Canada, and…
- 3X, Then 3X Again: How AI Broke the Job Application (and How Willo Is Fixing It) · 29 min · Season 1 Episode 155Hiring didn't break all at once. It broke one year at a time. This week on the Thread Podcast, Justin sits down with Euan Cameron, CEO and co-founder of Willo, the global…
- Go-to-Network is Eating Go-to-Market, with The Swarm's Olivier Roth · 23 min · Season 1 Episode 154Cold outreach is dying....so what replaces it? This week Justin sits down with Olivier Roth, co-founder & Chief Growth Officer of The Swarm, the go-to-network platform backed by…
- The Voice Layer for Emerging Markets: Aethex AI's Co-founder and CTO Ayooluwa Odemuyiwa · 19 min · Season 1 Episode 153Most voice AI startups today are thin wrappers on someone else's models. Ayooluwa Odemuyiwa went the opposite direction and built the entire stack. In this episode, Justin sits…
- The Scarcity of Being Human: Catherine Blackmore, Oracle's Group VP of Customer Programs and Employee Success on CS in the Age of Agents · 38 min · Season 1 Episode 152Catherine Blackmore has spent nearly two decades building the programs that wrap around technology, from the early days of customer success in 2007 to her current role as Group…
- Your Next Role Won't Be Posted, It'll Be Whispered — Andy Mowat · 27 min · Season 1 Episode 151Andy Mowat has run RevOps at four unicorns, and between every role he's gone out and built something new. His latest is Whispered, an AI platform that helps top GTM execs build…
- You Can't Read the Label from Inside the Bottle · 24 min · Season 1 Episode 150Justin sits down with Nils Vinje, business growth guide and longtime customer success leader, to talk about the single biggest thing holding most growing companies back…
- From Cisco to IBM: How Professional Services Became the Most Important Role in Enterprise Tech w/ Sanjay Pal, WW VP of Software Professional Services at IBM · 21 min · Season 1 Episode 149Justin sits down with Sanjay Pal, Worldwide VP of Professional Services at IBM, to explore what it really takes to lead services at global scale and why the role is more…
- From 265 Million Users to Enterprise Gold Standard: How Canva Scales GTM Without Losing Its Soul · 20 min · Season 1 Episode 148Justin sits down with Jessica Chiew, Global Head of GTM Strategy and Operations at Canva, to unpack what it really takes to evolve from a beloved PLG product into a full-fledged…
- The 10 AM Revolution: How AI is Transforming the Marketer's Day w/ Allison Skidmore, Chief Customer Officer at Optimizely · 20 min · Season 1 Episode 147Justin sits down with Allison Skidmore, Chief Customer Officer at Optimizely, the world's first operating system for marketing teams. Allison brings a rich perspective shaped by…
- Retention Isn’t Dead. It’s Just Getting Smarter. Brent Krempges, Chief Customer Officer at Gainsight · 26 min · Season 1 Episode 146Brent Krempges, Chief Customer Officer at Gainsight, joins the show to unpack the next evolution of Customer Success in an AI-first world. After 12+ years at Gainsight, from…
- AI Didn’t Kill Premium Media. It Made It More Valuable. Elizabeth Herbst-Brady, CRO of Condé Nast · 24 min · Season 1 Episode 145In this episode of the Thread Podcast, Justin Vandehey sits down with Elizabeth Herbst-Brady, Chief Revenue Officer of Condé Nast, to explore how one of the world’s most iconic…
- Value Isn’t a Feature: Neal McCoy on Customer Success, AI, and the Post-Sale Moment That Matters · 24 min · Season 1 Episode 144In this episode of the Thread Podcast, host Justin Vandehey sits down with Neal McCoy, VP of Customer Success and Professional Services at BigCommerce, to unpack where customer…
- Growing Up with RevOps: 13 Years Inside Integrate with Jared Myatt, RevOps at Integrate · 23 min · Season 1 Episode 143In this episode of the Thread Podcast, Justin Vandehey sits down with Jared Myatt, Senior Director of Revenue Operations at Integrate, to explore what it really takes to scale…
- Equity Is a Revenue Lever: Benjamin Roach on RevOps in the Incentives Economy · 19 min · Season 1 Episode 142In this episode of the Thread Podcast, Justin Vandehey interviews Benjamin Roach, Director of Revenue Operations at Optio Incentives, to explore what it takes to build RevOps in…
- From PLG to Enterprise: Tyler Will on Building Modern GTM at Intercom · 25 min · Season 1 Episode 141In this episode of the Thread Podcast, Justin talks with Tyler Will, VP of GTM Strategy & Ops at Intercom, about how modern revenue organizations are evolving in an era defined…
- AI Is a Mirror, Not a Miracle: John Queally, Head of RevOps at Clari, on the Future of RevOps · 26 minEpisode Summary In this episode of the Thread Podcast, host Justin Vandehey sits down with John Queally, Senior Director of Revenue Operations at Clari, to explore how RevOps is…
- Building B2B at B2C Scale: Max Mozes on RevOps, Data Strategy, and the Walmart for Business GTM Motion · 23 min · Season 1 Episode 140In this episode of the Thread Podcast, host Justin Vandehey sits down with Max Mozes, Director of Revenue Operations at Walmart for Business, to unpack what it takes to build a…
- Navigating RevOps in Healthcare with Chantel Hirschel, Head of RevOps at Sana · 23 min · Season 1 Episode 139In this episode, Chantel Hirschel, Director of Revenue Operations at Sana, discusses the unique challenges and opportunities in the healthcare industry, particularly in revenue…
