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What does an AI agent need to understand before it can act for a business? In this interview, Rohan Kumar, President & Chief Platform and Engineering Officer at Salesforce, explains why the answer goes beyond choosing a model. We discuss the enterprise AI harness: how to test and manage agents, give them limited permissions, protect sensitive data, and supply the right context without wasting tokens.
There are a lot of very interesting engineering problems to solve!
And one of them is capturing how a company actually makes decisions...
Part of **The Org Age of AI**…
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