What Counts?
by TrailBlazer Consulting, LLC
Latest episode
Records Retention and AI: ARMA InfoCon 2026 Takeaways
Records Retention and AI: ARMA InfoCon 2026 Takeaways
About this podcast
Welcome to What Counts? by TrailBlazer Consulting. The hosts, Maura Dunn and Lee Karas bring over 30 years of experience consulting with public and private organizations across industries including energy, biotech, manufacturing, and technology. We discuss proven solutions developed working with companies to solve their information and data management challenges. The typical What Counts? episode is around 15 minutes long, and each episode focuses on one aspect of information, data, or records management. We provide insight into practical ways to assess, evaluate, recommend, implement, and monitor records and information management programs – and we illustrate our ideas with anecdotes and case studies drawn from our clients. Look us up on the web at www.TrailBlazer.us.com. Or, send us an email at [email protected].
Episodes
The newest 20 of 149 episodes
- Records Retention and AI: ARMA InfoCon 2026 Takeaways · 16 minLee Karas and Maura Dunn close out their ARMA InfoCon 2026 coverage with a full debrief from Savannah, Georgia. AI ran through nearly every session, and so did the questions. How…
- InfoCon Update: AI and Information Governance · 1 minInfoCon Update: AI and Information Governance What Counts checks in from the convention center at ARMA InfoCon. After a weekend of pre-conference activities and leadership…
- Information Governance and AI: Live from ARMA InfoCON 2026 · 2 minLee Karas and Maura Dunn take What Counts on location for the first time. They recorded this episode live from ARMA InfoCon 2026 in Savannah, Georgia. In this short check-in…
- Data Lifecycle: The Cost of Keeping Everything Forever · 10 minData Lifecycle: The Cost of Keeping Everything Forever In Episode 145, a lightning round that takes on the keeping everything forever mentality. Staff lose time every day…
- Training vs Automation in Information Governance · 10 minTraining vs automation in information governance is a risk decision, not a technology preference. In this lightning round, Lee Karas and Maura Dunn explain why training alone…
- Information Governance Policies: The Three That Matter Most · 18 minWhy You Need Information Governance Policies Why do you need information governance policies? In this lightning round of What Counts, Lee Karas and Maura Dunn explain how policy…
- Information Governance Risk: Breach vs Access Loss · 20 minMost people hear "information governance risk" and think immediately of a data breach. In this lightning round, Lee Karas and Maura Dunn argue that the breach is only one risk on…
- Records vs Non-Records: What Counts as Evidence · 9 minRecords vs Non-Records: What Counts as Evidence Records vs non-records is the first distinction any information governance program has to get right, and most organizations never…
- Records Metadata vs Keyword Search: Making Records Findable · 22 minRecords findability starts at the point of creation Trustworthy information has four attributes. It must be accurate, reliable, timely, and findable. Last episode covered the…
- Records Capture at the Point of Creation: Provenance and Proof · 14 minProvenance decides whether your data is AI-ready Everyone wants to point AI at their content repositories. Maura Dunn's position in Episode 139 is simpler than that. A model can…
- Document Version Control: Why AI Picks Your Worst Copy · 23 minUniversal search was designed to bring you the universe. So is your AI assistant. Lee and Maura take on the two questions they left hanging last episode: how do you know which…
- Data Capture Controls: How to Prepare for an Audit · 27 minCorporate data capture risk is a critical vulnerability that can completely disrupt an enterprise during sudden regulatory compliance audits or high-stakes litigation holds…
- Duplicate Records: 3 Rules to Stop Uncontrolled Copies · 20 minClean dashboards and reliable data don't happen by accident. In this episode of What Counts, Lee Karas and Maura Dunn pick up from the shift from records management to…
- Records Management vs. Information Governance: The Difference · 18 minWhat's the difference between records management and information governance — and why should anyone running a business care? In this episode of What Counts, Lee Karas and Maura…
- Vendor Master Data: Centralizing Counterparty Information · 13 minWelcome back to "What Count," the podcast where information governance meets contract lifecycle management. In this episode, Lee and Maura explore the critical next step after…
- Data Reconciliation Case Study: 350,000 Counterparty Records · 21 minMost counterparty data reconciliation projects fail at the same assumption: that one identifier — usually a tax ID — can resolve who you're actually doing business with. In…
- Data Reconciliation Before AI: Why Cleanup Comes First · 27 minEpisode 132 - Most organizations are being pushed to adopt AI-powered workflows before their data is anywhere close to ready. In this episode of What Counts, Maura and Lee pick…
- Messy Data and AI: What You Have to Clean Up First · 19 minEpisode 131 - Data governance and AI readiness go hand in hand — and most organizations aren't as ready as they think. In this episode, Maura and Lee take a hard look at what an…
- Contract Data Governance: Fixing Conflicting Contract Terms · 17 minEpisode 130 - When a company acquires another business, it inherits a tangled web of contracts — each with its own payment terms, clauses, and conditions. Contract one says 30…
- Scaling Information Governance Without Losing Control · 13 minIn this episode of What Counts, Lee and Maura move beyond diagnosing the tension between growth and governance and dive into what real solutions look like. From the “records…
