Notas del episodio
AI hype makes it sound like the future is a winner-take-all race between humans and machines. We take a different angle: AI is becoming a mirror that shows organizations the truth about how work gets done, including the messy, undocumented parts nobody puts in the handbook. When you connect AI to the tools where work actually lives (email, chat, meeting transcripts, spreadsheets, shared docs), you are not just adding productivity software. You are turning daily behavior into something that ca...