Workday Gold
by Keith Bitikofer
#89: Better Workday Security Starts with Better Questions: with…
About this podcast
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Episodes
The newest 20 of 88 episodes
- #89: Better Workday Security Starts with Better Questions: with Dimitri Veleris · 25 min · Season 1 Episode 89Send us Fan Mail Before you create another Workday security group, ask what the business actually needs. In episode 89 of Workday Gold, Keith Bitikofer talks with Dimitri Veleris…
- #88: Workday Rising: From Impressive Demos to Practical Decisions- with Michael Domingo · 33 min · Season 1 Episode 88Send us Fan Mail An AI agent inherits a worker’s permissions. An integration works but makes far more API calls than anyone realized. An app takes less time to build, while its…
- #87: From Source to Pay to Independent Consulting with Amy Stovall · 31 min · Season 1 Episode 87Send us Fan Mail What does it take to build a lasting career as an independent Workday consultant? Amy Stovall, founder of Peak Consulting Services, joins Keith as she approaches…
- #86: When Configuration Gets Easy, Context Gets Critical, with Laith Kosa · 35 min · Season 1 Episode 86Send us Fan Mail AI is making it easier to inspect, build, and eventually modify enterprise applications. But as the effort required to make a change decreases, another challenge…
- #85: AI, Resumes, Rates, and the Changing Workday Market with Nicki Uchin · 34 min · Season 1 Episode 85Send us Fan Mail In this episode of Workday Gold, Keith talks with Nicki Uchin, partner at Corner Office Consultants, about how the Workday job market is changing and what…
- #84: Why Workday Admins & Consultants Need to Think End to End because of AI, with Andy Turnbull · 29 min · Season 1 Episode 84Send us Fan Mail In this episode of Workday Gold, Keith talks with Andy Turnbull, managing partner of Wave1, about his unconventional path through the Workday ecosystem. Andy…
- #83: Workday Skills, Flex Credits, and What Teams Need to Know- With Jess Wagner · 36 min · Season 1 Episode 83Send us Fan Mail In this episode of Workday Gold, Keith is joined by Jess Wagner to talk about two practical topics Workday teams should be paying attention to: Workday Skills…
- #82: Workday Professionals Need to Think One Level Higher- with Christian Delcid · 34 min · Season 1 Episode 81Send us Fan Mail In this episode of Workday Gold, Keith Bitikofer is joined again by Christian Delcid for a bigger-picture conversation about AI, Workday, and the future of work…
- #81: What Happens When AI Can Read Your Workday Tenant? With Christian Delcid · 35 min · Season 1 Episode 81Send us Fan Mail In this episode of Workday Gold, Keith sits down with Christian Delcid to talk about the changing role of Workday admins in an AI-native world. Christian shares…
- #80: Coaching in the Flow of Work, with Alex Wilson · 31 min · Season 1 Episode 80Send us Fan Mail In this episode of Workday Gold, Keith sits down with Alex Wilson, SVP of Product at Cloverleaf, to talk about AI coaching, personality assessments, and how…
- #79: How AI Is Reshaping Testing, Delivery, and Customer Expectations, with Noah Borts · 37 min · Season 1 Episode 79Send us Fan Mail Testing is essential to every Workday implementation, but it is often fragmented across spreadsheets, screenshots, emails, and project trackers. In this episode…
- #78: You Get to Choose: Building a Sustainable Workday Career- with Dana Nairn · 36 min · Season 1 Episode 78Send us Fan Mail Dana Nairn’s Workday journey began in HR and payroll, continued through customer-side HRIS roles and consulting, and eventually led her to launch Authentik…
- #77: Workday DevCon, AI, and the Career Coach That Won the Hackathon with Andrew Cesario · 31 min · Season 1 Episode 77Send us Fan Mail In this episode of Workday Gold, Keith is joined by Andrew Cesario, founder of a2i, shortly after Andrew’s team won the Workday DevCon hackathon. Andrew shares…
- #76: What I’m Still Processing From Workday DevCon 2026 · 38 min · Season 1 Episode 76Send us Fan Mail In this solo episode of Workday Gold, Keith shares what he is still processing after attending Workday DevCon 2026 in Las Vegas. Rather than trying to cover…
- #75: The Great Handover, Why Workday Projects Need More Than Good Configuration, with Bao Le · 27 min · Season 1 Episode 75Send us Fan Mail In this episode of Workday Gold, Keith sits down with Bao Le, Senior Director of the HR Practice at Innova, to discuss one of the most overlooked parts of a…
- #74: Organizing Workday Around How People Actually Work, with Kris Kelpe · 32 min · Season 1 Episode 74Send us Fan Mail What happens after Workday go-live is often more important than the implementation itself. In this part 2 episode with Kris Kelpe, Keith and Kris explore how…
- #73: The Hidden Power of Workday Content Dashboards, with Kris Kelpe · 27 min · Season 1 Episode 73Send us Fan Mail What makes a Workday implementation truly successful? According to Kris Kelpe, sometimes the best go-live is the quiet one. In this episode of Workday Gold…
- #72: Workday Learning, Sana, and the Next Chapter of Employee Development with Kermick Santos · 24 min · Season 1 Episode 72Send us Fan Mail In this episode of Workday Gold, Keith Bitikofer talks with Kermick Santos, Product Owner, HR Strategy and Transformation at Charles Schwab. Kermick shares his…
- #71: AI in the Workday Ecosystem: From Curiosity to Action with Alan Shearer · 33 min · Season 1 Episode 71Send us Fan Mail Alan Shearer, cofounder of SparkMind AI Agency, returns to Workday Gold for Part 2, a focused conversation on AI in the Workday ecosystem. Host Keith Bitikofer…
- #70: From PM to Founder, Lessons from the Journey with Alan Shearer · 25 min · Season 1 Episode 70Send us Fan Mail What does it really take to build a career in the Workday ecosystem? In this episode, Keith sits down with Alan Shearer to talk through a journey that began in…







