No sound?
Most of the time a station plays again within a minute. Try these steps in this order.
- Check the volume
Make sure your device, your speakers or headphones and the player are not muted, and that the sound goes to the right output.
- Press play again
Some stations take 10 to 20 seconds to start when they are busy. Press play once more, or reload the page.
- Allow sound in your browser
Browsers often block sound until you click on the page. Press play yourself, or allow sound for radioguide.fm in the site settings of your browser.
- Try another browser or device
Use an up-to-date version of Chrome, Firefox, Safari or Edge, or try your phone. Browser extensions such as ad blockers can also stop a stream; switch them off for radioguide.fm.
- Check your connection
A slow or unstable connection makes a stream stop and start. On some company and school networks, radio streams are blocked.
- The station may be off the air
A station can be off the air for a while, or its stream may have moved. Try again a bit later.
- Some stations only play in their own country
Some stations may only broadcast online in their own country, for example many stations in the UK and the US. Outside that country the stream stays silent.
Still no sound?
Report the station. We check the stream and update it when it has moved.
